WE ARE FULL-SERVICE ECOMMERCE SOLUTION PROVIDER

Our Vision

To be the trusted leader in full-service e-commerce solution providers.

Our Mission

Specializing in eCommerce, SECOMM provide tailored solutions with quality-first to help industry-leading brands in digitalizing business from the inside out.

Secomm History

2014 – 2015

Established in 2014, SECOMM – Saigon Ecommerce Solutions has specialized in providing ecommerce development solutions based on the top-leading platforms: Magento, Shopify, WooCommerce, WordPress,… in the Australian market.

2016 – 2017

Officially partnered with Built With Digital Company to put the objectives in strengthening SECOMM position as well as developing end-to-end solutions for Aussie Clients.

2018 – 2019

Made a significant breakthrough with Changi Airport Group in Singapore and Optergy in the USA market.

2020 – 2021

Focusing specifically on the Vietnam market with potential e-industries to help businesses ride out the storm of the COVID-19.

2021+

Has officially become a new member of VECOM (Vietnam Ecommerce Association) and VINASA (Viet Nam Software and IT Services Association) to shorten the path to accompany Vietnam businesses. We simultaneously innovate and transform ourselves to become a full-service ecommerce solution provider.

Our DNA

about-secomm

Solve Client’s
Problem

Your problem is our problem. Your success is our success.

about-secomm

Adapt to
Change

and change to adapt

about-secomm

Catch
Excellence

Chase perfection in every work

We are Secommers

We work with passion

Why Secomm?

LATEST NEWS

Clutch Acknowledges SECOMM as a Top 2022 E-Commerce Developer in Vietnam
CLUTCH ACKNOWLEDGES SECOMM AS A TOP 2022 ECOMMERCE DEVELOPERS IN VIETNAM

SECOMM is a trusted provider of full-service ecommerce solutions. Founded in 2014, we’ve been helping growing brands, and renowned companies get a steady foothold in the ecommerce space.

We enable our partners to overcome any challenges brought by the evolving digital age through expertise and innovation.

Today, we’re honored to announce that we’re among the top B2B companies on Clutch in Vietnam. The ratings and reviews platform’s 2022 research states that we’re one of the leading ecommerce development companies in Vietnam this year.

Clutch Acknowledges SECOMM as a Top 2022 E-Commerce Developer in Vietnam
Clutch Acknowledges SECOMM as a Top 2022 Ecommerce Developer in Vietnam

Clutch Acknowledges SECOMM as a Top 2022 Ecommerce Developer in Vietnam

For context, Clutch is a B2B ratings and reviews platform committed to helping small, mid-market, and enterprise businesses connect with capable service providers. Clutch serves as a valuable resource to businesses when it comes to market research. The platform guarantees unbiased information by interviewing clients of registered vendors directly.

Take a look at some of the 5-star ratings we’ve recently acquired:

“The professionalism of the company is second to none! They are extremely responsive, and their communication is concise and informative.”

— Rick Thurlow, Senior Business Manager, Jasnor (Australia)

Jasnor-Clutch Acknowledges SECOMM as a Top 2022 E-Commerce Developer in Vietnam
“They are extremely responsive, and their communication is concise and informative.” – Senior Business Manager, Jasnor (Australia)

“I think the best thing about working with SECOMM is how quickly they can respond to a change you would like them to implement or to fix an error that you identify.

Even when it came to us changing things on this project that weren’t in the original scope, they would talk that change through with us to identify the best way of handling it, and then implement that change in a timely manner.”

— Stuart Duff, Founder & CEO, Laybyland Pty Ltd

Laybyland-Clutch Acknowledges SECOMM as a Top 2022 E-Commerce Developer in Vietnam
“Any concerns that we raised throughout the journey were addressed in a timely manner.”-Founder & CEO, Laybyland Pty Ltd

We would like to thank our partners who took the time and effort to write their descriptive, helpful feedback about our work. Don’t forget to check out the full case studies on our Clutch profile.

For inquiries about our full-service ecommerce development, please get in touch with us today!

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IS THE MAGENTO ECOMMERCE PLATFORM APPROPRIATE FOR SMEs?

Platforms play a significant role in developing and operating an optimal eCommerce system. As a result, selecting an eCommerce platform should be done thoroughly and carefully to maximize the platform’s benefits and promote long-term business growth. Each business’s eCommerce model will have appropriate platform options depending on the development goals. However, most SMEs today face significant challenges in selecting a suitable eCommerce platform due to a variety of budget, time, and business characteristics.

The Magento eCommerce platform is the most fantastic platform for eCommerce systems among popular names such as Shopify, BigCommerce, WooCommerce, and so on. Magento has many distinct advantages, including high flexibility, a diverse ecosystem, and optimal security. However, are Magento’s outstanding features the best option for SMEs? So, what are the standout characteristics of the Magento eCommerce platform? Will they be appropriate for SMEs in the Vietnamese market?

These prominent advantages make the Magento eCommerce platform appropriate for SMEs.

A diverse ecosystem

Possessing all of the basic eCommerce system’s functions

The Magento eCommerce platform is designed to grow into a comprehensive eCommerce system.

  • Catalog Management: Develop and maintain all data, functions, and information about products, categories, attributes, pricing systems, inventory, images, and videos to keep operations running smoothly and maximize business performance.
  • Content Management: Create and optimize all CMS page content elements, host images, theme customization, and website design.
  • Sales Management: Establish and oversee the sales, order, payment, and shipping processes. Simultaneously, diversify customer information to provide the best possible customer experience.
  • Marketing Management: Optimize and implement SEO the promotion programs (promotions, up-selling, cross-selling, etc.) with support tools, are used to increase business sales.
  • Customer Management: Manage customer information entirely to improve marketing efficiency, the purchasing experience, and customer experience.
  • Inventory Management: Fill the supply chain quickly and effortlessly with inventory management tools that direct shipments to the appropriate warehouses.
  • Report: Make use of data effectively by delivering comprehensive and detailed reporting to improve and enhance business performance, including Sales & Marketing, Customer Reports, Product Reports, and Evaluation and Operational Performance Report
  • Analysis: Monitor and measure the eCommerce system performance with built-in tools like:

               + Integrate Google Analytics to track and report on traffic, audience, purchasing process, and purchasing behavior.

               + Integrate Facebook Pixels makes tracking ads performance and capturing website actions simple.

               + Integrate Google Tag Manager to quickly update website metrics and related tags to increase personalization and accomplish the proper goals for the subsequent Marketing campaigns.

is the magento ecommerce platform appropriate for smes
Magento has a complete eCommerce functional system.

Diverse extension systems with numerous advanced eCommerce functions

The Magento extension system has also been significantly developed to meet the eCommerce market’s rapid development and the specific requirements of each business. 

Thousands of advanced functions on themes, add-ons, products, Marketing, payment optimization solutions, shipping, and so on have been built with flexibility and high usability to deliver exceptional results when integrated into the system that meets all operational needs and ensures the long-term growth of businesses’ eCommerce.

Ability to integrate with other systems and services

Businesses can fully integrate third-party services, analytics tools, management software, and Omni-channel with the Magento eCommerce platform to support efficient and seamless eCommerce operations.

  • Payment: Simply connect to the Magento system to today’s most popular payment methods, such as card payment (ATM, VISA, Mastercard,…), eWallet (MOMO, ZaloPay,…), payment gateway (OnePay, VNPay, PayPal,…), or COD… helps to diversify the payment and purchasing experience
  • Shipping: Easily integrate couriers (Giao Hang Nhanh, Giao Hang Tiet Kiem, Viettel Post) and popular shipping tracking applications in the market to support handling and optimize delivery processes
  • Management and operation software: Integrating the Magento system with back-office management and operation software (ERP, CRM, POS, …) such as SAP, Salesforce, and Oracle.. to operate all resources and processes seamlessly in the enterprise.
  • Business Analytics Tool: Magento can also integrate with business intelligence (BI) tools such as Power BI, Tableau, Looker, and others to improve business efficiency and easily merge and exploit all data from the system. The Magento system, extensions, and third-party services enable quick, efficient, and data-driven analytics and reports to improve business strategy and drive growth.
  • OmniChannel: Consolidate all sales channels on the same Magento system to handle and control data and create seamless offline and online business processes. Furthermore, businesses can quickly develop and manage omnichannel marketing strategies to personalize customer experiences and optimize eCommerce.

Global technical support community

In addition to a fully functional feature system, the Magento eCommerce platform is supported by a diverse system of extensions and technologies from a global developer community, allowing all eCommerce requirements of SME businesses to be met quickly anytime, and anywhere. The Magento eCommerce platform has a large developer community worldwide, including many experienced professionals and Magento developers.

is the magento ecommerce platform appropriate for smes
The strong Magento community assists businesses in quickly solving problems and finding solutions that are compatible with existing systems.

Businesses will receive maximum support in solving problems arising from technical errors and consulting on building eCommerce solutions that fit the enterprise’s business model with a strong Magento eCommerce platform development community. 

An extensive technical support community is another example of the reliability and capacity to quickly resolve system errors and updates that Magento constantly brings to our eCommerce system.

Magento eCommerce Platform Flexibility

The Magento eCommerce platform’s flexibility is an exceptional advantage that allows the Magento eCommerce platform to operate any complex system. Given this benefit, Magento is an excellent choice for Vietnamese SMEs today. Moreover, businesses can easily change system functions, develop new features, or open new stores to meet their needs and respond to rapid market change.

Customizability

The Magento eCommerce platform possesses the advantages of open-source software with extensive customizability to help the system run smoothly. Enterprises can easily own and control the entire system source code and customize it to change parts to suit the eCommerce system’s general operating model.

Owing to this benefit, Magento is highly customizable for any size business and can meet the eCommerce needs of both small and large corporations.

Besides that, the customizability of open-source code enables developers to create more innovative and comprehensive solutions tailored to each business, field, and business model, creating highly specialized eCommerce functions that result in effective system performance.

Scalability

Multi-websites, Multi-stores

Magento allows businesses to scale from one website/store to many different websites/stores on the same system to meet the needs of business scale development. Businesses can access and manage all data from multiple websites/stores using a single Magento system.

is the magento ecommerce platform appropriate for smes
The Magento system enables multiple websites/stores to be extended and managed simultaneously.
Multi-languages, Multi-currencies

With Magento’s language conversion support, businesses can create an eCommerce system with customer-friendly content and language. Besides that, the Magento system enables businesses to quickly convert currencies, expand their markets in many countries, and assist customers in transacting conveniently and having the best shopping experience.

Security Capabilities

High security is another significant benefit that makes the Magento eCommerce platform the preferred choice for SMEs. Magento is a complete eCommerce system with security functions that ensure seamless eCommerce operation while minimizing potential data system and ecommerce transaction processing risks. As a result, system security is improved, website credibility is increased, and user interests are protected to the greatest extent possible.

is the magento ecommerce platform appropriate for smes
Security is a standout advantage of the Magento eCommerce platform.

Security scanning tool

Magento includes a periodic security scan tool to identify security issues or malware affecting the system and update patches and notifications, then propose security solutions to handle arising errors, thereby effectively improving and optimizing the website’s security.

Advanced passwords for the administrator account

The requirement to use advanced passwords should also be fully implemented to increase the level of security for administrative accounts. The administrator password must be at least seven characters long and include letters, numbers, and special symbols. Relating to further adjustments, the password complexity may be increased with lower case/case sensitivity, or re-login may be required after a certain length of the login session.

CAPTCHA security

CAPTCHA can protect the system for both administrators and website visitors. In addition, using CAPTCHA aids the system in preventing bot spam and malicious code from entering the system illegally.

2FA function- Two factors of security authentication

This function provides additional security for system user accounts. Accordingly, customers will have to authenticate with an additional OTP security code sent to the phone number provided during account registration after logging in with a password. This two-layer security operation effectively limits the threats of unauthorized access and account attacks while enhancing protection and maximum safety for system users.

Problems encountered when implementing eCommerce on the Magento eCommerce platform.

With significant advantages such as a fully functional feature system, flexibility, a diverse ecosystem, and optimal security, the Magento eCommerce platform is the best choice for SMEs looking to build a stable and sustainable eCommerce system. However, due to deployment costs, implementation time, and complex industry-specific issues, most SMEs are still hesitant to use Magento to build an eCommerce system.

is the magento ecommerce platform appropriate for smes
Most SMEs are still hesitant to use Magento due to deployment costs, implementation time, and complex industry-specific issues.

High implementation costs

Although Magento is highly regarded for its features and performance, the cost barrier prevents SMEs from selecting the Magento eCommerce platform to build their system. Furthermore, the expertise of the system developers is a significant factor that significantly increases the cost of Magento implementation. Therefore, a complete and efficient Magento eCommerce website is implemented by a professional team that is thoroughly knowledgeable about Magento to develop the proper comprehensive system from the beginning and provide appropriate solutions for the enterprise’s various needs in the long run.

A fully functional system built on the Magento eCommerce platform is estimated to cost between $10,000 and $100,000.

The long implementation timeline

A complete project on the Magento eCommerce platform typically takes 2-3 months to deploy, with some projects taking up to a year. Additionally, enterprises should constantly develop components of the eCommerce system. Furthermore, the functional system’s complexity necessitates time investment to build appropriate development solutions. 

When selecting an eCommerce deployment platform, SMEs should consider the time issue carefully. With the requirements of the eCommerce and digital transformation markets, the extended system implementation time slows down the digital transformation process, making it difficult for businesses to keep up with competitors or constantly update trends in the market.

The complexity of dedicated functions

When converting to eCommerce, the specific characteristics of each industry and field remain a complex problem for every SME. Because most Vietnamese SMEs lack the technical knowledge and expertise required to build particular functions that can satisfy one or more specialized processes and the complexity of the eCommerce system, industry specificity has become a significant obstacle. These specific functions necessitate a corresponding technological solution to ensure that the eCommerce system can operate effectively and sustainably after the transformation.

Simultaneously, to build a specific feature with high complexity for a Magento store, businesses may need to spend more money and time than usual to develop a suitable solution to the particular requirements of an eCommerce business.

With extensive experience developing many complex e-commerce systems on Magento, SECOMM understands the challenges that businesses face when selecting a platform and implementing E-commerce.

Contact SECOMM for a free consultation on comprehensive e-commerce system development solutions!

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TOP 10 OUTSTANDING MAGENTO FEATURES YOU SHOULD NOT MISS

Since its inception, Magento has maintained its distinct position in the eCommerce development community. One of the primary reasons for this is that Magento has a diverse, highly applicable feature system compatible with all business models (B2B, B2C, B2B2C, D2C).

SECOMM will introduce some “cool” Magento features for businesses to consider

Multi-brand solution

The Multi-Brand Solution is a multi-language, multi-currency, and multi-store solution that helps businesses unify all content and products on a single “screen.” Businesses with various brands, stores, or business models can set up multiple pricing structures, display a wide range of product types, and customize payment methods for any audience ( B2B, B2C, B2B2C, D2C).

top 10 outstanding magento features you should not miss
The multi-language, multi-currency, and multi-store solutions from Magento

This function assists businesses in increasing sales by utilizing all content to create eye-catching websites to maximize customer information. As a result, targeting different customers with product recommendations and promotions is possible. Simultaneously, Magento’s adaptability enables businesses to personalize the purchasing experience through customized categories and pricing.

MSI (Multi-Source Inventory)

MSI is a prominent feature of Magento 2 (starting with version 2.3.0) that allows businesses to easily manage products from multiple stores, significantly improving inventory management regardless of customer location, warehouse, or sales channel.

top 10 outstanding magento features you should not miss
MSI is a prominent feature introduced in version 2.3.0.

This feature enables businesses, particularly dropshipping businesses, to ship one order containing multiple products from multiple warehouses while ensuring on-time delivery to customers.

Headless Commerce

Magento’s headless Commerce is an eCommerce architecture that separates the frontend (which represents the user interface) from the backend (which means the eCommerce functionality). The front and backend are linked together by an API, allowing businesses to easily customize and update without interfering with the user interface or CMS pages.

top 10 outstanding magento features you should not miss
Headless Commerce has a frontend and backend linked together by an API

Thanks to the applicability of Headless Commerce, Magento websites benefit from faster page load times and personalized user experiences at a lower long-term cost.

Comprehensive Analysis

Magento allows you to track and measure eCommerce system performance using built-in tools like Google Analytics, which tracks and reports traffic, audience, purchasing process, and purchasing behavior.

Use Google Tag Manager to quickly update website metrics and related tags to increase personalization and reach the right goals for the following marketing campaigns.

Use Facebook Pixels to measure ad performance and capture actions taken on the website.

top 10 outstanding magento features you should not miss
Magento supports many in-depth analytics tools like Google Tools, Facebook Pixel, and Magento BI.

Furthermore, Magento supports Business Intelligence (BI) analysis. Magento BI is a cloud-based platform that allows you to consolidate and manage data sources, create data models, and create charts and reports from a single screen. Sending out periodic reports also helps to control information sharing.

Integrating various B2B functions

Specially designed for B2B customers, supporting various functions like: 

  • Shared Catalog: This allows companies to create “shared” catalogs with prices, products, and customization rights for multiple brands.
  • Business Account: Assist admins in creating accounts, managing all data, and assigning sales representatives as accounts’ primary contacts.
  • Quick Order: Order by SKU is similar in that it allows customers to add products to their cart by simply entering the SKU (Stock Keeping Unit) code and quantity information or loading a CSV file.
  • Business Credit: Allows businesses to extend their B2B customer credit line, allowing them to make purchases up to the authorized credit limit on their account. This function assists businesses in tracking and controlling credit issues.
  • Quoting: Allows businesses to manage quote requests in the admin interface, view contact history between buyers and sellers, and export data.
  • Payment on Account: This feature is applicable globally or in business and occurs in the payment process with a message that will appear at the top of the order to indicate the status as an additional offline payment method that allows companies to make purchases up to the credit line specified on file.
top 10 outstanding magento features you should not miss
Magento is the perfect platform for B2B business.

All of these features assist businesses in managing user accounts via the customer portal, allowing them to quickly set up multiple levels of buyers with specific roles and benefits.

In addition, companies can track quotes and orders, define purchasing rules, and manage credit online simultaneously. Since then, business and management in the B2B model have become more efficient and faster.

Advanced search function

top 10 outstanding magento features you should not miss
Magento supports Live Search and Elasticsearch to optimize product search for websites.

Live Search combines artificial intelligence (AI) and machine learning (Adobe Sensei) to provide fast search results and personalized product recommendations based on customer behavior, trends, characteristics, and other data.

ElasticSearch is an open-source distribution that supports enterprise-level search engines for searching data on the server. This function aims to perform real-time analysis and data source mining (MS SQL, MySQL, PostgreSQL, etc) to optimize highly for fast language-based searches.

Simultaneously, overcome the difficulties by hiding all other complex operations by providing API access.

Smart page builder

This function includes a variety of actions, such as the ability to drag and drop content on the website to provide the best user experience, preview how the content will appear on the user interface, and modify forms to enter and customize content.

top 10 outstanding magento features you should not miss
With Magento 2, developers have supported the Page Builder function on the Open-source Magento version.

Initially, Magento’s functionality only supported the Magento Commerce version (Magento Enterprise Edition). Still, since Magento 2, the developer has supported the Magento Open Source version, allowing businesses to create unlimited CMS content pages.

High Security

Magento’s high security has long been a distinguishing feature that makes it the preferred platform for businesses.

Magento's high security has long been a distinguishing feature that makes it the preferred platform for businesses.
Magento’s security is always appreciated.

Using a periodic security scanning tool to quickly identify problems and update patches and notifications, propose security solutions to deal with arising errors, and effectively improve and optimize website security.

To increase the level of security for administrator accounts, use advanced passwords. The administrator password should be at least seven characters long and contain letters, numbers, and special symbols. Password complexity may be increased with lower case/case sensitivity, or re-login may be required after a certain length of a login session, depending on additional adjustments.

CAPTCHA security can protect both administrators and website visitors. In addition, using CAPTCHA aids the system in preventing bot spam and malicious code from entering the system illegally.

The 2FA (Two-Factor Authentication) function provides additional security for system user accounts. To effectively limit threats of unauthorized access and attack on user accounts, customers must authenticate with an OTP security code sent to their phone number after logging in.

PWA (Progressive Web Apps)

PWA combines a website and a native app (for Android and iOS) on tablets and smartphones. Therefore, PWA enables your website to function and interact with mobile users in the same way that a native app would.

top 10 outstanding magento features you should not miss
PWA combines a website and a native app on tablets and smartphones

However, depending on the user’s needs, this website can be converted into a mobile application right on the device. Users can download the app to their phones when they visit the website. If the user agrees, they can open and browse the website in the same way they would an app on their phone.

Advanced SEO

SEO is another fantastic feature of Magento, in addition to optimizing website content, this feature also searches for indexed pages and assesses the SEO quality of each page. From there, the business website can use the robots.txt file to prevent the crawling of low-value parameters and consider only indexing pages with high search potential to improve rankings.

top 10 outstanding magento features you should not miss
Magento supports advanced indexing for websites in addition to content SEO.

In addition, Magento has many other features such as cross-device compatibility, quick purchase and quick checkout, and so on. However, the development cost of an e-commerce website with such complex features is often very high, ranging from $5,000 to $100,000.Businesses should think about their e-commerce strategy when developing a unified sub-feature system.

With extensive experience developing many complex e-commerce systems on Magento, SECOMM understands the challenges that businesses face when selecting a platform and implementing E-commerce.

Contact SECOMM for a free consultation on comprehensive e-commerce system development solutions!

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what are major differences between magento 1 and magento 2
THE SIGNIFICANT DIFFERENCES BETWEEN MAGENTO 1 AND MAGENTO 2

Magento is a specialized open-source platform for creating the most popular eCommerce websites today.

Currently, it supports two versions: Magento 1 and Magento 2. Some websites use Magento 1 platform, such as CellphoneS, and Bach Long Mobile (Magento Open Source 1.9). Websites using Magento 2 such as Di Dong Viet, and Kidsplaza (Magento Open Source 2.3).

So what is the difference between the two versions, and why have businesses not upgraded their websites to Magento 2?

What is the difference between Magento 1 and Magento 2?

Technology infrastructure

Magento 2 uses newer technologies than Magento 1, resulting in more diverse performance, user experience, and functionality.

The significant differences between magento 1 and magento 2
Comparison table of technology infrastructure between Magento 1 and Magento 2

Extensions

Magento 1 and Magento 2 support a wide range of third-party extensions. However, many utilities on Magento 1 will frequently repeat a piece of code, causing conflicts for the website’s functional system, and requiring a significant amount of time to manually fix it. Meanwhile, Magento 2 has supported a plugin that allows code to overlap, assisting in the issue’s faster and more effective resolution.

The significant differences between magento 1 and magento 2
Magento 2 improves the error of repeating the code of Magento 1 when integrating many utilities.

At the same time, Magento 2 support utilities frequently use new technologies (HTML5, CSS3, Requirejs) at lower prices. Compared to Magento 1, this makes it easier for developers to customize, upgrade, and build new functionality for the website.

Dashboard 

Magento 1 is frequently criticized for having a messy admin interface that takes a long time to adapt. In contrast, Magento 2 is more user-friendly for admin accounts because:

  • The dashboard makes it easier to read revenue, profit, tax, and reports effectively
  • Allows quick information searches
  • Allows for easy product creation and management
  • Easy access to backend components
The significant differences between magento 1 and magento 2
Magento 2’s interface is more user-friendly and simple to use than Magento 1

SEO

Magento has long been known for its SEO capabilities, but developers can improve SEO even better with Magento 2:

  • Canonical tag support: Fix repetitive content to help increase the SEO content score for the website.
  • Enable Meta tags (Meta Title, Meta Description, and Meta Keywords) for individual pages, which will aid SEO for each detailed product page.
  • Magento 2’s new technologies are responsive and provide a better user experience across devices.
The significant differences between magento 1 and magento 2
The developer has updated the SEO function on Magento 2

High Security

Since June 2020, Magento has stopped updating and releasing security patches and fixes for Magento 1. Therefore, Magento 1 websites easily become a target for cyber attacks.

The significant differences between magento 1 and magento 2
Magento no longer updates or releases security patches for Magento 1

Meanwhile, the publisher continuously updates Magento 2 to increase the system’s security. For example

  • Improved password encryption (SHA-256) makes the system more difficult to compromise.
  • Argon2UD13 support through PHP sodium extension (version 1.0.13) helps protect the system’s database
  • 2-factor authentication for the administrator account to limit impersonation to steal website data.

Why do businesses hesitate to upgrade their website to Magento 2?

Magento 1 still meets current needs

Magento 1 continues to meet enterprise eCommerce systems’ interface, functional systems, and management system requirements. As a result, businesses continue to use Magento 1 rather than upgrading to Magento 2. At the same time, the Magento technical community continues to support the utilities for Magento 1 enthusiastically.

The significant differences between magento 1 and magento 2
Magento 1 still meets the current needs of businesses

Magento 2 appears to be quite new to businesses.

Although Magento 2 provides many improved utilities, its technologies are still relatively new for many companies, particularly those in countries that have lagged behind eCommerce market growth.

The significant differences between magento 1 and magento 2
Magento 2 includes numerous utilities that are still unfamiliar to many companies

 It takes time and money to upgrade.

Upgrading from Magento 1 to Magento 2 is difficult because the technology infrastructure is entirely different between the two versions. As a result, website developers will require a significant amount of time to migrate all functions and data from Magento 1 to 2, ranging from 1 to 3 months on average.

In addition, businesses require a technical team with expertise in new technologies to manage the system and efficiently upgrade the website. As a result, the upgrade costs more, ranging from $5,000 to $10,000 or more, depending on the system’s complexity.

The significant differences between magento 1 and magento 2
Upgrading Magento 2 will cost time and money

Although Magento 2 outperforms Magento 1 in every way, many businesses are hesitant to upgrade their websites to Magento 2 due to various issues. However, upgrading the website to Magento 2 is unavoidable in the long run due to the growing gap between the two versions.

Our company – SECOMM, has been partnering with many big enterprises such as An Nam Group (Vietnam), Jasnor (Australia), and Changi Airport Group (Singapore). As a result, we are aware of the challenges and worries firms face while developing an eCommerce website system as well as upgrading their websites from Magento 1 to Magento 2.

Get in touch with us now for FREE eCommerce development consultancy and solutions

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magento open source vs magento commerce comparison
MAGENTO OPEN SOURCE VS MAGENTO COMMERCE REAL COMPARISON

With over 200,000 websites worldwide, Magento is today’s most widely used eCommerce platform. Magento is always the best choice for businesses to use because of the benefits of open source code and specialized features for the eCommerce market.

Businesses must carefully study the strategy and consider the needs of the website system when deciding between Magento Open Source and Magento Commerce to implement eCommerce on the Magento platform.

Magento Open Source là gì?

Magento Open Source was initially known as Magento Community Edition (CE), a free version of the Magento open source platform. This version provides a flexible framework for building eCommerce websites, which is popular among many businesses.

.

magento open source vs magento commerce comparison
Some websites using Magento Open Source in Vietnam: Canifa, Kids Plaza, Bach Long Mobile

What is Magento Commerce?

Magento Commerce, formerly known as Magento Enterprise Edition (EE), is a website system used by large businesses with complex website system requirements. 

This instance provides an on-premises solution as well as a hosted solution as a service (Magento Commerce Cloud), which aids in website performance and user experience. As a result, the annual fee for using this version is $24.000.

magento open source vs magento commerce comparison
Websites using Magento Commerce in Vietnam: CGV, Bibo Mart, Rohto

Comparison between Magento Open Source and Magento Commerce

Hosting

The platform will charge an additional $2.000/year for the included hosting service when using Magento Commerce to ensure that the business’s website system is constantly updated and upgraded, allowing it to handle high traffic and bills of lading more quickly.

Meanwhile, Magento Open Source is free to select a hosting provider that meets the business’s requirements and budget.

magento open source vs magento commerce comparison
The hosting cost for the Magento Commerce platform is $2.000/yr

Feature

The following table compares the features that distinguish the two versions of Magento:

magento open source vs magento commerce comparison
Magento Open Source and Magento Commerce feature comparison table

Magento Open Source has fewer features than Magento Commerce because it is a free version. Businesses, on the other hand, businesses can build the necessary functions themselves using extensions from the Magento ecosystem, the community of extension developers, or the project developers with whom Magento collaborates.

Cost

Magento Open Source will require a lower investment than Magento Commerce, from hosting and domains to website development. Nevertheless, the technology infrastructure is the same, so the costs of interfaces and extensions are calculated similarly.

magento open source vs magento commerce comparison
The table compares the deployment costs of Magento Open Source and Magento Commerce.

Technical assistance

While Magento Commerce provides global technical support, including cloud service integration, Magento Open Source is not directly supported by the Magento technical team. However, the current Magento Open Source website developers continue to ensure expertise so that the business website is constantly updated and effectively operated.

Should businesses choose the Magento Open Source or Magento Commerce version?

Magento Open Source will be ideal for startups, SMEs (small and medium enterprises), businesses new to eCommerce, and even large corporations that do not yet require Magento Commerce’s advanced functionality system. Because using Magento Open Source is advantageous:

  • Spending less money: Eliminate license costs, opt for more affordable hosting, and avoid paying for unnecessary specialized functions.
  • Choosing to develop essential business features: Creating specialized functions to address industry and product-specific issues.
  • Appropriate for all stages of business growth: Businesses can create basic features and then gradually improve them.

Meanwhile, Magento Commerce will be appropriate for large businesses because:

  • Complex functional systems are available: such as Advanced Marketing, Bill of Lading, and Delivery Process Management, to meet global sales needs.
  • Dedicated Hosting Service for Websites: Using the same service from Magento developers will ensure that the website works more efficiently.
magento open source vs magento commerce comparison
Magento Open Source vs Magento Commerce comparison

Choosing the best Magento version will be determined by each company’s long-term eCommerce strategy. However, it is also critical to implement those versions. They must collaborate with professional Magento developers to consult on and implement the best eCommerce solution.

With in-depth experience and developing many complex eCommerce systems on Magento, SECOMM understands the obstacles in choosing a platform and implementing Ecommerce businesses face.

Get in touch with us now for FREE eCommerce development consultancy and solutions 

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should we create egrocery websites on the magento platform
SHOULD WE CREATE PRETTY EGROCERY WEBSITES ON THE MAGENTO?

The growth of the grocery eCommerce industry in the Vietnamese market in 2021 is undeniable. According to the Google report, online grocery-related searches will increase by 223% in 2021, 3.6 times in June, and 11 times in July during Vietnam’s lockdown due to Covid-19 in several provinces.

Recognizing the market’s enormous potential, the need for a professional eCommerce website for online grocery businesses has grown significantly to expand the business system, supporting digital transformation and long-term revenue growth. Some of Vietnam’s largest grocery businesses, including Annam Gourmet Market, Bach Hoa Xanh, Organica, Farmer’s Market, and WinMart, have led the way in developing an eCommerce website system and have seen great success.

Choosing the right platform to build an eCommerce website makes the above brands successful. Platforms play a significant role in developing and operating an effective online grocery website. Along with well-known names such as Shopify, BigCommerce, and WooCommerce, Magento is considered the best online grocery support platform.

The advantages of creating eGrocery websites on the Magento platform

Various approaches to designing a website interface

Businesses have many options when designing the eGrocery website interface on the Magento platform, including using available themes, customizing themes, and creating their own.

Businesses can find Magento-specific themes in the grocery field, developer community, or partner using available themes. It helps businesses reduce the cost of interface design, but it limits businesses’ brand positioning because the interface is easy to duplicate with other websites.

should we create egrocery websites on the magento platform
There are three ways to design an eGrocery website interface on the Magento platform.

Businesses can save money and add brand identity elements such as colors, fonts, layout, and so on by customizing their themes. However, businesses need a team with extensive Magento expertise and experience to set up and customize the interface efficiently.

Businesses will have a one-of-a-kind website for their brand if they design their interface. However, it will require an enormous investment in development costs and a professional team.

When choosing Magento to develop an eCommerce website, most grocery stores often customize or use their themes to support an in-depth eCommerce business.

Various eCommerce functional systems

The Magento platform provides a comprehensive set of features, ranging from basic to advanced, for the development of professional eCommerce websites. Additionally, Magento allows you to create custom functions to solve specialized grocery industry problems.

Basic functions to assist businesses in running an efficient and smooth website system, such as

  • Catalog Management: Manage all data, processes, categories, attributes, prices, inventory quantities, and images/videos to operate and optimize the efficiency of the online grocery store.
  • Store Management: Manage product inventory and each branch’s business activities and personnel.
  • Cart and Checkout: Manage the shopping cart and customers’ information when they check out.
  • Customer Management: Manage customer information to increase marketing efficiency, purchase experience, and customer satisfaction.
  • Marketing Management: Optimize SEO and implement marketing strategies with tools to increase business sales.
  • Sales Management: Create and manage sales, order, payment, and shipping processes.
  • Content Management: Create and optimize all content elements for CMS pages, image storage, customize themes, and design websites.
  • System Management: Delegate administrators to review the best methods for website security and maintenance
  • Analysis and Report: Support tracking and measuring eCommerce system performance and developing future strategies.
should we create egrocery websites on the magento platform
Magento’s functional system

Advanced functions that improve consumers’ online shopping experiences, such as advanced search (Elasticsearch, live-search), MSI (Multi-Source Inventory), abandoned cart, similar product recommendations, PWA (Progressive Web Apps), multi-layered product catalog, and so on.

In addition, industry-specific functions assist businesses in dealing with their problems and reducing mistakes in the online grocery industry, such as order tracking, fast delivery, delivery time and location options, etc.

The ability to expand the system in the future

The high flexibility of Magento open source is an outstanding advantage that helps the system not only operate effectively at present but also expand the system to accompany businesses in the future.

Grocery businesses can fully integrate 3rd party services with Magento, making eCommerce operations efficient and smooth: 

  • Payment: Integrating with card payments (ATM, VISA, Master Card); e-wallet (MOMO, Zalo Pay); payment gateways (OnePay, VNPay, Paypal), and COD that helps diversify the payment experience.
  • Delivery: Integrating with delivery companies like Giao Hang Nhanh, Giao Hang Tiet Kiem, Viettel Post, and order tracking applications aid in the processing and optimizing delivery processes.
  • Management software: Integrating with software like ERP, CRM, POS (SAP), Salesforce, and Oracle that help run all businesses’ resources.
  • Business analysis tool: Integrating with business analysis tools (Business Intelligence-BI) like Power BI, Tableau, and Looker assists in the improvement of the business strategy and growth plan

Marketing: Integrating with marketing software from Email Marketing (Mailchimp, Getresponse) to advertisement (Facebook, Google, Zalo, Tik Tok) to optimize eCommerce business

should we create egrocery websites on the magento platform
The ability to expand the system

Besides that, Magento also allows businesses to expand from one website, and one store to many websites, and stores, and convert multi-language, and multi-currency flexibly while still being able to manage all data at the same time.

As a result, Magento is a suitable platform for a wide range of business models, including B2C, B2B, B2B2C, and O2O, as well as a wide range of business sizes, including new businesses entering the eCommerce market, startups, SMEs (small and medium enterprises), and large corporations.

Outstanding security

In the path to building a website, security is another significant benefit that makes the Magento platform the preferred platform for online grocery stores.

should we create egrocery websites on the magento platform
Magento’s outstanding security

Magento includes a security scan tool that helps identify problems and propose security solutions to handle arising errors, effectively optimizing the security of grocery eCommerce websites. Moreover, to improve admin account security, Magento requires admins to use advanced passwords with at least 7 characters, including letters, numbers, and special symbols. Simultaneously, password complexity can be added to lowercase and uppercase passwords or re-login after a certain amount of login session time. Furthermore, Magento supports two-factor authentication, such as OTP or CAPTCHA code, to strengthen the security of the grocery eCommerce website system.

Diverse ecosystems

The Magento platform has a worldwide developer community that includes many experienced and professional Magento developers.

Magento is also part of the Adobe ecosystem, helping businesses easily access new technology trends and use Adobe’s available application store.

With such a strong development community, online grocery store businesses will receive the most assistance in resolving technical issues and consulting on building eCommerce solutions that are appropriate for their business model.

should we create egrocery websites on the magento platform
Magento’s ecosystem

Difficulties in creating an eGrocery website on the Magento platform

High development cost

Although Magento is highly appreciated for its features and performance, the cost issue is still a significant obstacle that makes many eGrocery businesses hesitate to choose Magento.

Implementing a complete eCommerce website system built on Magento costs between $10,000 and $250,000.

Cost Magento Open Source Magento Commerce Magento Commerce Cloud
User licenses Free $22.000 -$125.000/yr $40.000-$190.000/yr
Hosting $100-$500/yr $500-$6.500/yr Free
Domain $10-$400/yr $10-$400/yr $10-$400/yr
SSL Certificate  $50-$300/yr $50-$300/yr $50-$300/yr
Creating website $5.000+ $5.000+ $5.000+
Developing website $1.800-$10.000/yr $10.000+ $10.000+
Extensions $60-$600/ea 60-$600/ea 60-$600/ea
Total $10.000-$17.000 $33.000-$149.000 $50.000-$207.000

The table comparing Magento construction costs

Take time to implement

A complete Magento project typically requires 3 to 6 months, with some projects requiring up to a year. As a result, businesses frequently waste time because of the complex functional system and the scarcity of Magento experts.

Professional team required

Businesses require a professional team with a deep understanding of Magento as well as practical experience on highly complex systems to implement an effective eGrocery website using Magento.

Annam Gourmet’s case study

Although Annam Gourmet has previously owned a website, it is primarily used for brand development, and the effectiveness of eCommerce activities has not been prioritized. As a result, this website system is not comprehensive and is limited to crucial eCommerce functions. Furthermore, to transition into the “new normal”, Annam Gourmet must expand its online sales channel more intensively and effectively.

In order to meet the needs mentioned earlier, as well as to support the company’s long-term development goals in the Vietnamese market, Secomm and Synova successfully built a complete eCommerce website system on the Magento 2 platform.

should we create egrocery websites on the magento platform
Creating eGrocery website for Annam Gourmet

The Magento 2 website system is operationally stable and effective with other components in Annam Gourmet’s operating system. As a result, Annam Gourmet’s eCommerce website, with typical grocery industry elements, is capable of meeting all business needs, such as operating effectively in a highly complex system, quickly processing huge amounts of data about products, customers, and orders, and seamlessly syncing with ERP, CRM, POS, and so on.

In general, when building a grocery eCommerce website with Magento, businesses can master everything from interface design to feature system, leveraging a diverse ecosystem, a system capable of flexible customization, and superior security. On the other hand, businesses must prepare and invest in a budget, time, and team to successfully and effectively implement it.

Our company – SECOMM, has been partnering with many big enterprises such as An Nam Group (Vietnam), Jasnor (Australia), and Changi Airport Group (Singapore). As a result, we are aware of the challenges and worries firms face while developing an eCommerce website system.

Get in touch with us now for FREE eCommerce consultancy and solutions in eGrocery businesses.

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the superior pros and cons of magento
WHAT IS MAGENTO? THE SUPERIOR PROS AND CONS OF MAGENTO

Along with the eCommerce market growth comes an increase in business demand for a separate eCommerce website system to maximize online business.

The platform’s role in developing and operating an effective eCommerce website system is enormous because choosing the right platform will help businesses save time in building a team, saving system development costs, reaching potential customers, boosting sales, and seizing long-term sustainable development opportunities.

Among today’s popular platforms such as Shopify, BigCommerce, WooCommerce, and others, Magento is widely regarded as the best platform for developing eCommerce websites, with over 186,000 websites in use worldwide.

What is Magento?

Magento is an open-source platform designed specifically for the eCommerce industry. In addition, Magento is the most challenging source code platform in the PHP programming language. As a result, Magento can handle a company’s specialized needs in a constantly changing and evolving market like eCommerce.

Many major brands and corporations, including HP, Asus, Puma, and Walmart, have used Magento platforms. In addition, some famous brands in Vietnam use Magento websites, including CellphoneS, Vua Nem, Kids Plaza, Mobile Viet, and so on.

the superior pros and cons of magento
What is Magento? The superior pros and cons of Magento

Classification

Magento currently offers two versions: Magento Open Source and Magento Commerce.

Magento Open Source

Magento Open Source was initially called Magento Community Edition, a free version of Magento. This version provides a “framework” to build eCommerce websites flexibly, so it is very popular with many businesses.

Some websites use Magento Open Source in Vietnam, such as Canifa, Kids Plaza, Bach Long Mobile, etc.

the outstanding pros and cons of magento
Some websites using the Magento Open Source platform: Canifa; Kids Plaza; Bach Long Mobile

Magento Commerce

Magento Commerce was previously known as Magento Enterprise Edition. This version is appropriate for significant businesses that require a website system with complex functions.

In addition, this edition provides an on-premises or a hosted solution as a service (Magento Commerce Cloud), which aids in website performance. The minimum fee for using this version is $24,000 per year.

The brands using Magento Commerce in Vietnam are CGV, Bibo Mart, Rohto, etc.

the outstanding pros and cons of magento
CGV; BiBo Mart; Rohto are now using the Magento Commerce platform

The Pros

the outstanding pros and cons of magento
The pros of the Magento platform

Functional systems from basic to advanced

Magento includes all of the features required for a complete eCommerce website, including category management, content management, sales management, marketing management, and customer management, as well as analysis and reporting. 

In addition, Magento owns many extensions with advanced features such as Headless Commerce, PWA (Progressive Web Apps), MSI (Multi-Source Inventory), ElasticSearch, etc to meet all eCommerce needs for businesses.

Furthermore, Magento has a global technical support community comprised of many experienced experts and professional development units to assist with meeting all business requirements.

Flexible customization capabilities

Magento possesses all the advantages of an open-source platform with flexible customization capabilities. Owning and controlling the entire source code, in particular, allows businesses to customize parts of the code in the system, easily update, or even develop new functions based on each business specificity.

High scalability

In addition to customizing, Magento also has very useful website scalability. Magento allows businesses to scale from one website to many websites, one store to many stores, but the management is still on the same system. Besides, Magento supports multi-language and currency conversion, helping businesses expand globally.

Superior security capabilities

Magento’s high security is also an outstanding advantage, with the ability to control the system regularly, propose security solutions, improve security for administrators, and prevent bots or unauthorized malware, among other things. As a result, this platform assists businesses in reducing potential risks associated with the data and transaction processes.

The Cons

the outstanding pros and cons of magento
The cons of the Magento platform

High development cost

The cost of owning a Magento website is high due to its many outstanding benefits, such as the functional system, customizability, scalability, and good security. However, depending on the system’s complexity, a website built on the Magento platform costs between $10.000 and $100.000.

Take time to implement

A comprehensive Magento project requires implementation time ranging from 3 months to 1 year. A complete Magento project requires implementation time ranging from 3 months to 1 year. As a result, it slows down businesses’ digital transformation processes and makes it difficult for them to keep up with competitors’ development rates and market trends.

A team of qualified technicians is required

Businesses require a technical team with high expertise and experience with the Magento platform to build and operate an intensive eCommerce website system customized to the unique characteristics of each product and category.

As a whole, Magento is an eCommerce platform that is appropriate for all types of businesses, including startups, SMEs (small and medium enterprises), and large corporations. However, budget, time, and professional team issues have caused many SMEs businesses to be hesitant to use Magento to develop eCommerce websites. That is why Magento frequently be used in large corporations to build complex eCommerce systems.

Our company – SECOMM, has been partnering with many big enterprises such as An Nam Group (Vietnam), Jasnor (Australia), and Changi Airport Group (Singapore). As a result, we are aware of the challenges and worries firms face while developing an eCommerce website system. 

Contact SECOMM now for a free consultation on detailed eCommerce system development solutions!

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THE PATH TO CREATING COMPREHENSIVE EGROCERY WEBSITES

According to Statista, the size of the Vietnamese ecommerce market in 2021 was $13 billion and is expected to reach $39 billion in 2025, ranking second in Southeast Asia behind only Indonesia. The spectacular breakthrough of the grocery eCommerce industry has coincided with the explosion of the eCommerce market. As a result, online grocery shopping has become a part of 53 percent of consumers’ habits. 

Grocery companies should create their eCommerce website as soon as possible to jump into the bigger game and develop online grocery business activities to capitalize on the enormous potential of the eGrocery market and gradually transition to digital transformation.

SECOMM has outlined the journey to create a comprehensive eGrocery website for the Vietnamese market with over 7 years of experience in eCommerce.

The initial stage: Basic eGrocery website development 

the path to creating comprehensive egrocery websites
The basic process of developing the eGrocery websites

Setting goals for the development of the eGrocery website

The first step for grocery businesses is to set goals and prioritize those goals to plan the result of an appropriate eCommerce website for each stage.

Businesses can consider long-term goals such as brand positioning, exploitation of potential customers, and product online business capability.

Short-term goal activities such as revenue growth, customer monitoring and analysis, campaign effectiveness evaluation, and so on should prioritize by businesses. 

Furthermore, the user experience factor, which includes services such as payment, logistics, online customer care, and so on, is critical to increasing interaction, support, customer consultation, and problem resolution as quickly as possible.

In terms of duration, businesses can choose to deploy quickly to penetrate the eGrocery market or gradually adapt to the market at this stage. When deploying a grocery ecommerce website, the budget will be determined by each business’s strategy and financial potential.

Selecting a basic eGrocery website development platform

Two popular platforms assist businesses in developing eCommerce websites: SaaS (Software as a service) and Open Source. Here are some of the best Saas eCommerce platforms: Haravan, Shopify, and BigCommerce.

  • Pros: Rapidity, reasonable price, no IT experience requirement
  • Cons: Operating costs rise over time as a result of annual/monthly service license payments, platform developer reliance due to lack of ownership of source code and data, and limited functions such as the ability to integrate and expand the website system.
the path to creating comprehensive egrocery websites
Top 3 SaaS eCommerce Platforms: Haravan, Shopify, BigCommerce

Open Source eCommerce Platforms widely used in the Vietnamese market include WooCommerce, OpenCart, and Magento. 

  • Pros: The user owns the source code and data, has more interfaces and functions, and has better integration and extensibility than SaaS platforms.
  • Cons: It takes more time and cost to develop the website initially than SaaS platforms. Also, it requires an experienced IT team to handle its system.

Due to the significant differences between SaaS Platforms and Open Source Platforms, stage businesses prefer to use SaaS Platforms in the initial stages of basic eGrocery

Designing the interface of the eGrocery website

Businesses have to meet the following criteria when designing the website interface: UI/UX standardization, displaying the brand’s and the eGrocery industry’s characteristics, and product presentation synchronization to provide the best experience to customers.

There are three approaches to designing the interface: using available themes, customizing themes, or creating their own. Businesses frequently use the available themes in this stage to save the most money. Still, some companies with financial potential will choose the other two options for better branding.

the path to creating comprehensive egrocery websites
Bach Hoa Xanh’s website

Adding functions to the eGrocery website

When operating a grocery eCommerce system, businesses can prioritize the development of basic functions to meet the essential needs during this time.

Some basic functions required in eGrocery websites, such as:

  • Catalog Management: Manage all data, processes, categories, attributes, prices, inventory quantities, and images/videos to operate and optimize the efficiency of the online grocery store.
  • Store Management: Manage product inventory and each branch’s business activities and personnel.
  • Cart and Checkout: Manage the shopping cart and customers’ information when they check out.
  • Customer Management: Manage customer information to increase marketing efficiency, purchase experience, and customer satisfaction.
  • Marketing Management: Optimize SEO and implement marketing strategies with tools to increase business sales.
  • Sales Management: Create and manage sales, order, payment, and shipping processes.
  • Content Management: Create and optimize all content elements for CMS pages, image storage, customize themes, and design websites.
  • System Management: Delegate administrators to review the best methods for website security and maintenance
  • Analysis and Report: Help track and measure eCommerce system performance and develop future strategies.
the path to creating comprehensive egrocery websites
Quick purchase feature and wishlist on Organica’s website

Finalizing the legal procedures

According to Decree 52/2013/ND-CP of the Government, every individual or organization that owns a sales eCommerce website must notify or register with the Ministry of Industry and Trade on the eCommerce Operation Management Portal. 

Websites that exceed the time limit or fail to register/notify the competent management agency within the time frame specified will be administratively sanctioned by regulations.

The following stage: Advanced eGrocery website development

the path to creating comprehensive eGrocery websites
The advanced process of developing the eGrocery website

Re-targeting

As the company grows and the market changes, the goals must be adjusted accordingly. This is also the time for leaders to rethink the business strategy’s target and money to invest in the grocery eCommerce website system. During this time, businesses frequently focus on the short and long-term goals of expanding the online grocery store system.

Long-term business goals can include expanding market segments, developing loyalty programs, forming consumer online shopping habits, etc.

Short-term goals for businesses can include capturing more new potential customers, increasing revenue, and supporting Ecommerce Marketing strategy.

Selecting platforms for conversion

When SaaS platforms are no longer effective enough to help businesses expand their online grocery store website systems, they have to turn to Open Source platforms like Magento, WooCommerce, and OpenCart to build advanced eGrocery websites.

the path to creating comprehensive egrocery websites
Top 3 Open Source eCommerce platforms: Woocommerce, OpenCart, Magento

In this stage, platform selection criteria include:

  • Professional website interface, UX / UI standardization, displaying the brand’s and the eGrocery industry’s characteristics.
  • Comprehensive functional system from basic; advanced to industry-specific
  • Flexible customization and extensibility, allowing businesses to integrate with a wide range of third-party utilities and support multiple websites, multi-language, and multi-currency.
  • High security, assisting businesses in avoiding network attacks, and assisting with data backup when needed 

Absolutely, businesses will face more challenges when switching platforms from SaaS to Open Source, such as changing costs, time to train personnel on open platforms, and data loss or errors during the conversion.

Selecting the development resources (In-house team or Project developer)

Businesses must choose the right resources to develop their website to build eCommerce website on an open source platform.  Typically, companies can create an in-house team or find a project developer. Regardless of the resource, professional knowledge and practical experience about the chosen platform are required.

the path to creating comprehensive egrocery websites
Selecting the development resources for the eGrocery website

Businesses should recruit and train IT and eCommerce personnel with expertise and experience in the chosen platform. Building the right team will take a lot of time and money. Still, it will help businesses manage resources better and actively edit or develop the website system according to the requirements.

Businesses should look for project developers based on the following criteria to collaborate with them: 

  • Ecommerce experience (the number of years of experience, the quantity and the quality of projects they have done, and the complexity of projects).
  • The professional team (solution consultants, IT personnel, customer service).
  • Good process (analyzing, proposing solutions, developing, testing, and maintaining).
  • Fast processing and support capabilities.
  • Warranty and maintenance commitments. 

This will help businesses learn expertise, gain experience, and develop a website in all aspects of the eGrocery industry. Still, companies and their partners must collaborate effectively to achieve a better result.

Re-designing the interface of the eGrocery website

Businesses can keep things the same while switching platforms. There is no need to change the current website interface. Many companies, however, will rebuild the website interface to match the new strategy and platform.

Similar to the previous stage, businesses have several options when designing the interface of a grocery eCommerce website: using available themes, customizing the themes, or creating their own. At this stage, however, businesses frequently choose to customize or design their own theme to reflect the characteristics of the eGrocery brand and industry.

the path to creating comprehensive egrocery websites
OpenCart’s website interface store

Converting platform

After selecting the appropriate conversion platform, the conversion should be carried out carefully to limit the risk of data loss or enterprise error. To avoid errors, the conversion is usually done as automatically as possible.

The platform conversion process includes steps to extract data from the old system and record it into the new system. After converting the platform, businesses need to double-check to ensure that the converted data is fully and correctly according to the plan.

Upgrading functional system

In addition to the basic functions, businesses should focus on developing a more complex system of functions, including advanced and industry-specific functions for the eGrocery industry.

Advanced functions include order tracking, abandoned cart, similar product recommendations, advanced product search, multilayer product catalog, and others that improve the consumer experience and speed up the shopping process.

Industry-specific functions aid in thoroughly resolving the challenges of implementing intensive departmental eCommerce, meeting the needs of customer segments and businesses such as fast delivery, delivery time selection, and so on.

Furthermore, businesses must constantly update and develop user-friendly functions to stay competitive in the market.

In addition to the basic functions, businesses should focus on developing a more complex system of functions, including advanced and in-depth functions for the eGrocery industry. Advanced functions include order tracking, abandoned cart, similar product recommendations, advanced product search, multilayer product catalog, and others that improve the consumer experience and speed up the shopping process. In-depth functions aid in thoroughly resolving the challenges of implementing intensive departmental eCommerce, meeting the needs of customer segments and businesses such as fast delivery, delivery time selection, and so on. Furthermore, businesses must constantly update and develop user-friendly functions to stay competitive in the market.
Magento’s advanced functions

Operating and maintaining the eGrocery website system

When putting the grocery eCommerce website system through testing, businesses must review and test the entire website and functionality in a specific time frame to ensure order processing speed, website stability, and so on. In addition, businesses must immediately contact the in-house team or the developer if issues arise to adjust and improve the website before going live.

After the grocery eCommerce website system has stabilized, businesses should focus on Ecommerce Marketing strategies (SEO, SEM, Email Marketing, Content Marketing, Social Marketing, and so on) or implement Omni-channel to grow their online eGrocery business.

For long-term sales growth, businesses should maintain, update, and upgrade their website system regularly, quickly adapting to changes in the eCommerce market in general and the grocery market in particular.

the path to creating comprehensive egrocery websites
The final step in developing comprehensive eGrocery websites is to operate and maintain the system.

In general, developing comprehensive eGrocery websites for the Vietnamese market is complex. It requires businesses to invest significant time and money in researching the best eCommerce strategy for each stage of business development.

Our company – SECOMM, has been partnering with many big enterprises such as An Nam Group (Vietnam), Jasnor (Australia), and Changi Airport Group (Singapore). As a result, we are aware of the challenges and worries firms face while developing an eCommerce website system.

Get in touch with us now for FREE eCommerce consultancy and solutions in eGrocery businesses.

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