With over 200,000 websites worldwide, Magento is today’s most widely used eCommerce platform. Magento is always the best choice for businesses to use because of the benefits of open source code and specialized features for the eCommerce market.
Businesses must carefully study the strategy and consider the needs of the website system when deciding between Magento Open Source and Magento Commerce to implement eCommerce on the Magento platform.
Magento Open Source là gì?
Magento Open Source was initially known as Magento Community Edition (CE), a free version of the Magento open source platform. This version provides a flexible framework for building eCommerce websites, which is popular among many businesses.
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What is Magento Commerce?
Magento Commerce, formerly known as Magento Enterprise Edition (EE), is a website system used by large businesses with complex website system requirements.
This instance provides an on-premises solution as well as a hosted solution as a service (Magento Commerce Cloud), which aids in website performance and user experience. As a result, the annual fee for using this version is $24.000.
Comparison between Magento Open Source and Magento Commerce
Hosting
The platform will charge an additional $2.000/year for the included hosting service when using Magento Commerce to ensure that the business’s website system is constantly updated and upgraded, allowing it to handle high traffic and bills of lading more quickly.
Meanwhile, Magento Open Source is free to select a hosting provider that meets the business’s requirements and budget.
Feature
The following table compares the features that distinguish the two versions of Magento:
Magento Open Source has fewer features than Magento Commerce because it is a free version. Businesses, on the other hand, businesses can build the necessary functions themselves using extensions from the Magento ecosystem, the community of extension developers, or the project developers with whom Magento collaborates.
Cost
Magento Open Source will require a lower investment than Magento Commerce, from hosting and domains to website development. Nevertheless, the technology infrastructure is the same, so the costs of interfaces and extensions are calculated similarly.
Technical assistance
While Magento Commerce provides global technical support, including cloud service integration, Magento Open Source is not directly supported by the Magento technical team. However, the current Magento Open Source website developers continue to ensure expertise so that the business website is constantly updated and effectively operated.
Should businesses choose the Magento Open Source or Magento Commerce version?
Magento Open Source will be ideal for startups, SMEs (small and medium enterprises), businesses new to eCommerce, and even large corporations that do not yet require Magento Commerce’s advanced functionality system. Because using Magento Open Source is advantageous:
Spending less money: Eliminate license costs, opt for more affordable hosting, and avoid paying for unnecessary specialized functions.
Choosing to develop essential business features: Creating specialized functions to address industry and product-specific issues.
Appropriate for all stages of business growth: Businesses can create basic features and then gradually improve them.
Meanwhile, Magento Commerce will be appropriate for large businesses because:
Complex functional systems are available: such as Advanced Marketing, Bill of Lading, and Delivery Process Management, to meet global sales needs.
Dedicated Hosting Service for Websites: Using the same service from Magento developers will ensure that the website works more efficiently.
Choosing the best Magento version will be determined by each company’s long-term eCommerce strategy. However, it is also critical to implement those versions. They must collaborate with professional Magento developers to consult on and implement the best eCommerce solution.
With in-depth experience and developing many complex eCommerce systems on Magento, SECOMM understands the obstacles in choosing a platform and implementing Ecommerce businesses face.
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Over the past decade, Magento has solidified its position as one of the leading eCommerce platforms in the market. With its robust capabilities, the platform serves not only B2C businesses but is also a popular choice for enterprises.
By combining Magento’s strength with the specific requirements of B2B Commerce, you can leverage this platform’s powerful benefits. In the following part of the article, let’s explore 10 reasons why Magento is the ideal choice for deploying this great business model.
What is B2B Commerce?
Business-to-business commerce (B2B Commerce) refers to the buying and selling of goods or services between businesses rather than between a business and end consumers (B2C). In the B2B environment, transactions often occur on a large scale and involve large orders, long-term contracts, and strategic partnerships.
This business model has distinct characteristics and requirements compared to B2C Commerce. In the B2B world, businesses typically have more complex demands regarding product management, order management, customer management, and compatibility with enterprise resource planning (ERP), customer relationship management (CRM), and other systems.
Additionally, the business model often requires features such as order confirmation, complex payment processes, batch ordering, and wholesale pricing. For B2B enterprises, choosing a suitable eCommerce platform is crucial to ensuring business efficiency and delivering the best user experience for their partners and customers.
What is Magento?
Magento is a powerful and flexible eCommerce platform developed by Magento Inc., a subsidiary of Adobe. Launched in 2008, it quickly became one of the top choices for you looking to build and operate professional online stores.
It allows you to create custom eCommerce websites. This platform provides a range of features, including product management, order management, payment integration, customer management, and many others, enabling you to easily manage and operate your online stores efficiently.
It is built on open-source code, meaning that you can access and customize the platform’s source code based on specific technical requirements.
Ten reasons why you should choose Magento for B2B Commerce
Reason 1: Customization and scalability
Magento’s open-source platform characteristic enables businesses to easily and effectively expand their business scale. This is particularly important as businesses grow and must enhance the system’s scalability.
Additionally, the platform provides high customization capabilities, allowing businesses to adjust to their specific business needs flexibly. This also means that the shopping experience can be customized to become unique and tailored to the target customers.
Reason 2: The Comprehensive B2B platform
In addition to offering built-in Magento B2B features, the platform allows businesses to seamlessly and quickly integrate with many third-party applications and systems, thereby creating a comprehensive and automated eCommerce system. Some integrated systems may include:
Enterprise Resource Planning (ERP) systems
Customer Relationship Management (CRM) systems
Product Information Management (PIM) systems
Point of Sale (POS) systems, and so on.
Reason 3: Order management
Magento provides a variety of order management features, from creating and editing orders to tracking and processing orders efficiently. This helps B2B businesses easily monitor and manage their orders accurately and consistently.
Additionally, it offers tools and features that allow tracking and analysing their orders’ performance. From generating overview reports to tracking order history and purchasing trends, the eCommerce model deployed, you can better understand your activities and make informed strategic decisions.
Reason 4: Payment and shipping options
Implementing Magento B2B allows you to offer more payment methods to customers, from online payments through electronic payment gateways to cash on delivery (COD).
Additionally, you can integrate various payment gateways through Magento, such as PayPal, Stripe, Authorize.Net, and many more. This ensures security and convenience in the payment process for both businesses and customers.
Reason 5: Segmentation
Magento B2B provides features and tools to implement customer segmentation strategies effectively. Among these, the most notable is the Advanced Reporting feature, which provides a dashboard for tracking and analyzing sales data.
With this feature, businesses can segment customers and customize experiences based on web browsing behavior, purchase history, and various other criteria.
Reason 6: Custom user roles and permissions
Customizing user roles and permissions is an important part of optimizing the B2B purchasing process. This feature allows B2B customers to create multiple accounts with different contact details for purchasing, ordering, quoting, negotiating, and payment. Additionally, Magento B2B allows sellers to create and assign admin accounts to manage specific customers.
Reason 7: Manage pricing through shared catalogs
In B2B Commerce, Magento helps manage quotations through shared catalogs, which effectively provides product information and prices to B2B partners and customers. These catalogs can be created based on criteria such as product type, product group, or other suitable business needs.
Within each shared catalog, administrators can define prices and special conditions for each product or product group. This helps create customized quotations that meet the specific requirements of each customer.
Reason 8: Advanced inventory management
Inventory management is a challenging task for businesses implementing B2B Commerce. The eCommerce platform provides advanced features to effectively manage and control your inventory levels. These features allow administrators to track inventory quantities and forecast future inventory needs.
Additionally, Magento B2B helps manage special types of inventory such as damaged goods, special inventory items, or batch inventory.
Reason 9: Enhanced security
Security is an important issue when building and developing online stores in general. Magento provides many advanced features to help B2B businesses to secure their eCommerce systems. Among these, PCI Compliance, 2FA, WAF, DDoS protection, and preventing CSRF and XSS attacks are notable.
Reason 10: Technical support
Technical support plays a crucial role in maintaining and operating an efficient online store. Magento provides tools and support services to help users address technical issues and optimize the performance of their eCommerce websites.
This includes expert support via phone, email, or online. Additionally, Magento has a large and vibrant community of developers, experts, and end-users. You can search and ask questions on the forum to receive assistance from the community.
Build your first Magento B2B site today!
In the context of the increasingly developing and fiercely competitive eCommerce market, using a powerful eCommerce platform is extremely important to ensure the success. With its unique features and superior flexibility, Magento has proven to be a top choice for building and developing B2B stores.
Need more deep advice? Contact SECOMM or call (+84)28 7108 9908 now!
Upgrading to Shopify Plus is a strategic decision for growing ecommerce enterprises. Many merchants have encountered the challenges and opportunities this upgrade brings along their journey.
From optimizing business performance to expanding operations globally, upgrading to Shopify Plus isn’t just a technical step but also an opportunity to transform ecommerce activities into a springboard for market breakthroughs.
In this article, let’s explore the steps to upgrade to Shopify Plus and some critical considerations.
What is Shopify Plus?
This is the premium version of the Shopify platform, specially designed to meet the needs of large and rapidly growing ecommerce businesses. With Shopify Plus, you can experience many powerful features and services that help optimize operations, expand scale, and enhance customer experiences.
One notable aspect of Shopify Plus is its flexibility and ease of customization. You can leverage features such as multi-store management, integration with ERP and CRM systems, creating multilingual and multi-channel websites, as well as adjusting interfaces and features according to your specific needs.
In particular, Shopify Plus provides a secure and easily scalable infrastructure that is capable of handling large volumes of traffic and online transactions robustly. With Plus, you can ensure that your website operates smoothly and seamlessly, even during peak shopping seasons.
Why upgrade to the Shopify Plus plan?
Upgrading from the standard versions of the Shopify platform to the Plus version is a significant milestone in the transformation of ecommerce businesses. Below are eight benefits and also eight main reasons driving businesses to undergo the transition:
Enhanced customization & scalability
Shopify Plus offers a range of powerful features and tools to customize and expand ecommerce websites flexibly and efficiently. These include customizing checkout pages, personalizing customer experiences, and customizing product displays.
Additionally, you can utilize some exclusive solutions, such as LaunchPad, Shopify Scripts, and Shopify Functions, to customize shopping experiences and automate sales processes.
Increased bandwidth and staff accounts
High traffic volumes will require a large amount of bandwidth to maintain a stable website. Shopify Plus allows you to access unlimited bandwidth, 200TB of storage, and unlimited staff accounts to handle large transaction volumes efficiently.
Optimized transaction costs
Upgrading to Shopify Plus can help optimize transaction costs. If you use Shopify Payments, transaction fees are the lowest in all Shopify pricing plans but will be customized based on geographical regions. Conversely, Plus merchants must pay 0.2% per transaction for security and compliance costs.
Deploy Headless Commerce
In the Plus version, you’ll be provided with tools and solutions to build a Headless ecommerce website. Through the Hydrogen + Oxygen solution, you can leverage the power of Headless architecture to create more customized and flexible customer experiences.
Deploy B2B Commerce
Shopify Plus provides features and tools to expand your B2B operations. The recent Shopify Editions Winter ’24 update introduced new features to optimize B2B Commerce activities.
From Headless B2B and advanced order management to integrated payment systems and unique features for B2B customers, Shopify Plus helps you streamline your operations and enhance customer relationships.
Expand international sales
With Shopify Plus’s multilingual and multi-channel capabilities, you can efficiently expand your operations to international markets. Shopify Plus provides tools and features to customize websites according to each market’s needs, from handling currencies to managing orders and shipping.
Ultilize POS Pro
The Plus merchants can utilize the exclusive POS Pro system for free. With advanced features, POS Pro allows seamless integration of multi-channel sales operations into the website, enables unlimited staff account access, and provides professional retail reports. This helps enhance customers’ shopping experience and optimize your offline and online sales activities.
Advanced customer support
When upgrading, you can expect more in-depth customer support services, especially in terms of consultation and technical support by a team of experts. Through hotlines, emails, and live chat, you can access the 24/7 support team.
Additionally, to help clients better understand this platform, Shopify offers a free learning program called Shopify Plus Academy. There, you can access detailed tutorials on setting up stores, customizing store interfaces, and much more.
When to upgrade to the Shopify Plus plan?
You currently on one of Shopify’s standard pricing plans may consider upgrading to Shopify Plus under the following circumstances:
Monthly revenue exceeds $800,000 with over 100 transactions per minute. In such cases, a more robust system is needed to handle high traffic volumes without compromising user experience, and to effectively manage and optimize business performance.
Expanding sales to international markets requires flexibility in managing multilingual, multi-currency, and region-specific inventory.
Desire to harness the advantages of Headless Commerce architecture to enhance user experience and achieve deeper customization of user interface and technical infrastructure.
What to prepare before upgrading to Shopify Plus?
Before deciding to upgrade to Shopify Plus, there are four important steps that businesses need to take to ensure a smooth and effective upgrade process:
Define business goals
Firstly, you have to clarify your needs and wants. This includes evaluating the current and future growth of the business, as well as the necessary features to meet specific needs.
Prepare the data and Infrastructure
Next, you’ll need to prepare data and technical infrastructure for the transition process. This may involve backing up current data, checking the compatibility of current applications and features, as well as ensuring that the technical infrastructure is robust enough to satisfy your requirements.
Define features and tools in need
Finally, you’ll identify the specific features and services you desire from Plus. This may include considering features such as multi-store management, integration with ERP and CRM systems, multi-language and multi-currency support, as well as special features like deploying Headless Commerce and accessing POS Pro systems.
Set up a Shopify Plus store
Setting up a Plus store will differ from deploying previous standard pricing plans. Plus usage fees start from $2,300 per month, and this price isn’t fixed but customized based on each case’s specific needs. Therefore, you’ll need to contact the Shopify Plus team for advice. When collaborating with a Shopify Plus agency, the developer will work with the platform to provide a specific pricing quote.
The six-step process to upgrade to Shopify Plus
Below are six specific steps for the entire process of upgrading your ecommerce website system from a lower version to Shopify Plus:
Step 1: Partner with a professional Shopify Plus agency
The first and most important step is collaborating with experienced teams specialising in Shopify Plus to optimize the upgrade process and post-operation, especially concerning costs.
To select a suitable Shopify Plus development partner, you should consider previous Shopify Plus projects they have completed, how they identify and solve problems in each project, and feedback from previous clients regarding those projects.
Step 2: Evaluate and plan
The next step is equally important as it determines the effectiveness of the conversion and future operations. You and your development partners need to clarify business goals, identify necessary features and data to be transferred, and develop a specific deployment schedule based on these goals.
You’ll also need to ensure data backup and updates are safely conducted to avoid data loss during the conversion process.
Step 3: Execute deployment
After assessment and planning, proceed with upgrading to Shopify Plus. The development partner will set up and configure new features, migrate data from the old platform to the new one, and test compatibility to ensure the website operates smoothly.
Step 4: Test and adjust
After deployment, test and adjust the Shopify Plus website to ensure all features and functions work correctly. The development partner’s QA/QC team will collaborate with you to check the quality of the website experience as actual end-users and correct any issues that arise.
Step 5: Golive
Once testing is complete, the new ecommerce website will be launched into the market, and promotional campaigns will be deployed to attract initial traffic and orders.
Step 6: Train staff
Finally, employees should be trained to use and manage the new website on the Shopify Plus platform. You’ll provide detailed instructions on new features and how to use them to optimize the performance. Additionally, since Plus has unlimited staff accounts, personnel allocation should be reasonable and planned accordingly.
The Final Words
While upgrading to Shopify Plus can be complex, it significantly benefits business growth. From high flexibility and customization to scalability and deep customer service, Shopify Plus is the perfect choice for expansion.
Various insights and a systematic 6-step deployment process make the upgrade process more manageable. However, to increase efficiency and maintain the stability of the new website, businesses need a professional development partner to accompany them.
Contact SECOMM or call us at (+84)28 7108 9908 to plan your deployment today!
Shopify Plus vs Salesforce Commerce Cloud are two leading platforms chosen by large enterprises worldwide to build eCommerce websites. Each platform has its advantages, from the flexibility and user-friendliness of Shopify Plus to the comprehensive solutions offered by SFCC.
Understanding each system’s differences and strengths is crucial before deciding between these two platforms. Let’s explore and compare the capabilities of Shopify Plus and SFCC in detail to make the most suitable decision.
Shopify Plus is a premium scalable platform version tailor-made for large enterprises. Launched in 2014, It rapidly emerged as the preferred option for those seeking efficient and adaptable expansion of their online operations. Unlike a fixed pricing model, Shopify Plus is customized according to specific deployment needs.
Pros of Shopify Plus
User-friendly interface: The user-friendly interface of Shopify Plus allows you to quickly set up online stores with just a few simple steps
High customization and scalability: You can customize many aspects of the eCommerce website, integrate apps, and expand bandwidth to handle large transaction volumes. However, effective customization requires high technical skills.
Support for Headless Commerce deployment: Plus provides many tools and features that enable businesses to deploy Headless Commerce effectively. Businesses can build custom Headless eCommerce websites through the Hydrogen solution to deliver a unique customer experience.
Shopify B2B: With exclusive solutions, businesses can quickly build B2B eCommerce systems with a simple customer experience similar to B2C systems.
Shopify POS: The integrated Shopify POS Pro tool allows Plus merchants to create seamless online and offline shopping experiences.
Bán hàng quốc tế: The integrated Shopify Market Pro tool allows Plus merchants to expand operations to global markets and explore new opportunities.
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly known as Demandware) is a robust cloud-based eCommerce platform built on Salesforce’s infrastructure, one of the world’s largest CRM software companies.
SFCC provides a comprehensive system for operating online stores, from building and deploying shopping websites to managing orders, marketing, and customer service. With robust integration capabilities and intelligent analytics tools, SFCC helps businesses create unique online shopping experiences and enhance customer interaction.
Pros of Salesforce Commerce Cloud
Support for Headless Commerce Deployment: SFCC allows you to seamlessly integrate with your favorite tech stack to develop custom website interfaces to optimize the customer shopping experience.
Building personalized experiences with AI: SFCC’s Marketing GPT and Commerce GPT enable you to eliminate repetitive tasks, save time in workflows, and provide personalized campaigns and shopping experiences on a large scale.
Support for Omnichannel Commerce Deployment: SFCC makes it easy for you to develop and maintain multiple effective and consistent sales channels.
High Scalability: SFCC operates on a cloud platform, allowing you to quickly scale their eCommerce operations without worrying about investing in hardware and software.
Shopify Plus vs Salesforce Commerce Cloud: Detailed
License fee
Shopify Plus
The Plus version costs from $2300/month but is not fixed and will be customized based on specific needs. For merchants reaching a revenue threshold of $800,000/month, the Plus usage fee will gradually increase based on GMV (0.25% GMV for months with revenue exceeding $800,000). Merchants often must spend an additional $1K – $5K/month to integrate third-party applications.
Salesforce Commerce Cloud
There are no exact figures for SFCC, as the cost is determined based on each merchant’s requirements. However, SFCC merchants with revenues around $20 million may have to pay about $200,000 – $600,000/year. Larger-scale enterprises with higher revenues may have platform fees totalling millions annually.
Target audience
Shopify Plus: It targets large-scale merchants with complex needs, but it’s best for those just starting out and those rapidly expanding their business..
Salesforce Commerce Cloud: It targets large enterprises with complex needs, especially those already using other Salesforce products and services and seeking to integrate e-commerce functionality into their existing systems.
Customization
Shopify Plus:
+ Customizes unique storefront with Hydrogen.
+ Seamless third-party integrations
+ Ultilize cutting-edge technologies like AI, VR/AR for enhanced customer experience
Salesforce Commerce Cloud:
+ Offers flexibility for complex customizations
+ Requires expertise in SFCC and specific technical skills
Scalability
Shopify Plus:
+ Easily scales without slowing down website performance.
+ Provides a clear roadmap with over 100 product updates released twice a year
+ Continuously improves to keep your business ahead in eCommerce
Salesforce Commerce Cloud:
+ Integrates seamlessly with other Salesforce systems but struggles with third-party apps
+ Updates regularly but at a slower pace compared to Shopify
Features and Functionality
Both platforms have rich features, differing mainly in focus and approach
Shopify Plus
Plus focuses on flexibility and ease of use, providing merchants with a more intuitive interface than SFCC. This platform is renowned for its seamless integration with various payment options, marketing tools, and sales channels. This flexibility has made Plus attractive and accessible to most merchants.
Additionally, Shopify Plus offers their merchants exclusive and custom solutions to effectively handle various aspects of eCommerce, such as Shopify POS, Shopify Market, Shopify Hydrogen, Shopify Checkouts, B2B on Shopify, and more.
Salesforce Commerce Cloud
SFCC, on the other hand, emphasises enterprise-level features such as integrated sales management tools, advanced search, order management, and promotion creation. Additionally, this platform excels in supporting international sales, advanced customer segmentation and personalization, as well as real-time dashboards and reports.
All of these features help businesses optimize eCommerce operations and drive growth.
When choosing Shopify Plus?
Shopify Plus will be the ideal choice in the following cases:
Large-scale and fast-growing
Plus is designed specifically for large retailers with high demands for scale. With a range of exclusive solutions developed and continuously updated, this flexible eCommerce platform can effectively meet growth needs, allowing for easy scalability and customization.
Budget and time limits
With lower license fees compared to SFCC and the ability for quick deployment, Shopify Plus is a suitable option for businesses with moderate budgets or those needing to implement projects in a short time frame.
Priority on flexibility and ease of use
Plus is known for its user-friendly interface and high flexibility. Its drag-and-drop builder ensures that users of all technical levels can easily and efficiently set up an online store.
Need for rapid integration with third parties:
Shopify Plus’s infrastructure provides a seamless integration system with third-party applications and tools. This is a significant advantage if you need to integrate quickly with CRM applications, marketing tools, or other online sales channels.
Focus on customer experience
If customer experience is a top priority, Shopify Plus offers many tools and features to easily and effectively optimize shopping experiences and customer interactions.
When choosing Salesforce Commerce Cloud?
SFCC is a suite of solutions your eCommerce system needs to grow rapidly. If the following criteria apply, SFCC may be the more suitable choice:
Already using SFCC products and services
If you have already used other Salesforce products and services such as Salesforce CRM, Marketing Cloud, or Service Cloud, choosing SFCC will optimize workflows and integrate customer data across your entire system.
Requires deep integration and complex customization
SFCC is often the top choice for large enterprises with high deployment demands requiring flexibility in managing online stores. The platform provides powerful tools and features for customizing interfaces, managing complex product catalogs, and integrating with distinct business processes.
Prioritizes security and reliability
Built on the infrastructure of Salesforce, one of the world’s largest cloud technology service providers, SFCC offers high levels of security and reliability, best for those with important customer data and information.
Wants to leverage intelligent analytics features
SFCC provides tools to help you better understand customer shopping behavior and optimize business strategies. This enhances the shopping experience and increases sales revenue.
The Final Words
In today’s highly competitive eCommerce landscape, selecting the appropriate platform is crucial for your business success. This article has provided an overview of the top two choices, Shopify Plus and SFCC.
When it comes to making a decision, careful consideration of the specific needs is essential, from scale and goals to budget and technical requirements, to make the most appropriate choice.
Need help making the right decision? Contact SECOMM or call (028) 7108 9908 immediately!
The Shopify Plus agencies in Australia are more than just experts in this eCommerce platform; they’re also dependable allies in your online business growth. The Australian eCommerce market has experienced significant expansion in recent years, so choosing the right Shopify Plus development partner is a pivotal strategic move.
In this article, we’ll outline Australia’s top 10 premier Shopify Plus developers and the criteria for selecting the ideal partner for your eCommerce development project.
Shopify Plus is an advanced eCommerce platform tailored for large enterprises that aim to expand their business operations and elevate their customers’ online shopping experience. It offers a robust infrastructure for building custom eCommerce websites and flexible scalability for seamless integration with third-party applications.
Moreover, the platform continuously evolves and enhances its exclusive solutions, empowering businesses to operate more efficiently and deliver an exceptional customer experience.
This is an important question that many businesses often ask when starting their eCommerce projects. Below are some reasons why collaborating with a Shopify Plus development company:
Professional Expertise
Shopify Plus developers typically have teams of experts highly skilled in this platform. Most companies will participate in the Shopify Plus Partners program, receiving technical support, educational resources, commissions, and branding.
Moreover, these developers must demonstrate that they meet the standards to become official Shopify Plus partners. Therefore, collaborating with them will help businesses launch their eCommerce websites quickly while utilizing features and integrations to optimize business performance.
Cost and Time Optimization
Partnering with Shopify Plus agencies can save time and costs compared to independently building and managing an eCommerce website.
Collaboration becomes even more valuable when tight deadlines and rapid online store deployment are required. These developers already have the tools, processes, and experience to efficiently and swiftly deploy projects.
Ongoing Support
It is crucial to ensure smooth and stable website operation after launch. Shopify Plus developers often provide continuous support services after the project is completed.
This involves the ongoing maintenance and management of the website, along with technical assistance, to ensure seamless operation and constant alignment with Shopify Plus’s latest features.
Four criteria for choosing the right Shopify Plus agency in Australia
Partnering with any development company in Australia can greatly influence the success or failure of a Shopify Plus implementation project. Here are four key criteria to consider when seeking a suitable developer:
Shopify Plus Expertise
A thorough understanding and experience with this platform are essential when developing an eCommerce project with Shopify Plus. Therefore, this is the primary point to evaluate any potential development agency.
You must ensure that the chosen developer has the knowledge and skills to implement the Shopify Plus platform. They need a team of capable experts to build, customize, and optimize eCommerce websites based on specific.
Insight into the Australian eCommerce Scene
Designing and building a website with a customized shopping experience tailored to the needs of Australian consumers isn’t an easy task. This requires technical skills and expertise in the Shopify Plus platform and a deep understanding of how the Australian eCommerce market operates.
Therefore, developers need to understand the target audience, their shopping behaviours, legal regulations, and other factors related to the distinctive business culture in this country.
Client Testimonials
Evaluating feedback from previous clients can be valuable in the decision-making process. You can check reviews from various sources and clients to ensure objectivity and transparency. The Shopify Plus developer must have the necessary skills and experience to complete the eCommerce project as required.
Post-Deployment Support and Maintenance
When your Shopify Plus website is done and launched, you must pay attention to technical support and maintenance. That’s why should opt for a development agency dedicated to providing prompt support and ongoing maintenance after completing the project.
This ensures the website’s stability, swift resolution of technical glitches, and consistent security updates to keep the site current with the latest platform versions.
Top 10 Shopify Plus Agencies in Australia
The continuous growth of the Australian eCommerce market has led to an increasing demand for collaboration with top-notch developers, especially those specializing in the Shopify Plus platform. Below are the top 10 Shopify Plus development companies in Australia:
SECOMM
With over 10 years of experience in the eCommerce industry, SECOMM is one of the trustworthy Shopify Plus developers in Australia. SECOMM can design and build Shopify Plus eCommerce websites, implement Headless Shopify Hydrogen, migrate platforms to Shopify Plus, and provide related services.
Moreover, the company offers various custom solutions based on different technology platforms such as Magento, WordPress, WooCommerce, and commercetools. With a team of talented and professional experts, SECOMM ensures the success of eCommerce projects collaborating with Australian clients. Notable among these are Laybyland, Trentham Estate, The Rod Shop, and Seconds Deals.
Drive Digital
Dive Digital provides eCommerce consulting services, UI/UX design, and Shopify website development. Its solutions optimise customers’ online shopping experiences and enhance business performance.
10SQ
10SQ aims to become the leading Shopify Plus development company in Australia, making it easy for businesses to access specialized services for this platform. Here, businesses can find customized solutions to expand and enhance their eCommerce systems efficiently.
Aron Web Solutions
Aron gathers highly skilled eCommerce developers proficient in various platforms and technologies, including Shopify Plus. The company has expanded its operations to many countries beyond Australia, such as the United States, the United Kingdom, and India.
Clean Commit
Clean Commit is a reliable partner with high expertise in developing and optimizing websites on the Shopify Plus platform. They are committed to providing effective and sustainable solutions for businesses.
Magneto IT Solutions
Magneto IT Solutions is a Shopify Plus developer with diverse industry experience. They offer customized and professional solutions to meet the specific requirements of businesses.
Acidgreen
In Australia, Acidgreen is renowned as a leading developer of eCommerce websites, excelling in Magento and Shopify Plus. The team’s experience and expertise in open-source and SaaS platforms are sufficient to maintain the company’s position in the market
30 Acres
This company develops solutions for businesses in Australia and New Zealand looking to implement eCommerce with Shopify Plus. Additionally, they provide continuous support even after the project is completed.
Pipelabs
Pipelabs’ solutions aim to deploy Omnichannel eCommerce on the Shopify Plus platform. Numerous projects’ success and positive reviews from previous clients attest to Pipelabs’ capabilities.
Moustache Republic
Moustache Republic is among the clients looking to implement Shopify Plus and BigCommerce. They provide solutions for eCommerce deployment based on these two platforms and offer seamless and efficient platform migration solutions.
The Final Words
The partners mentioned above are just a few of Australia’s skilled and trustworthy Shopify Plus developers. Choosing the most suitable partner to ensure your eCommerce objectives’ success and sustainable growth depends on your project’s specific requirements.
Start with Shopify Plus today with specialised solutions from SECOMM. Contact us or call (+84)28 7108 9908 for a free consultation!
Shopify Plus vs Advanced are the two most essential versions of Shopify. They provide your business with many solutions and features to build and optimise eCommerce websites quickly.
Each version has advantages, from Advanced’s advanced features and cost-effectiveness to Plus’s flexible customization. Therefore, the question ‘Which is the right choice?’ becomes challenging for many eCommerce businesses.
In this article, let’s find a reasonable answer so each business can make the most appropriate decision.
Shopify Advanced is a pricing plan offered by Shopify, designed to support medium-sized businesses in developing their eCommerce operations. The Advanced includes all the features of the Basic and Shopify plans while also providing optimized transaction fees and additional advanced features.
These features include custom reporting and analytics, enhanced live chat, optimized checkout, 3rd-party calculated shipping rates, and more.
Pros of Shopify Advanced
Scaling businesses will need many advanced features to optimize their eCommerce operations. Therefore, the Advanced plan offers many outstanding advantages that enhance the ability to manage and grow your business flexibly and efficiently.
Custom reports and analytics
This version excels in terms of reporting and analytics compared to standard plans. This feature lets you track and evaluate your business performance based on specific criteria, facilitating informed decisions.
Attractive transaction fee
The Advanced ensures lower transaction fees than the two standard plans, helping you save costs and enhance profitability. These lower transaction fees optimize profit opportunities and make the transaction process more appealing and sustainable.
International Sales
The Advanced also emphasizes its ability to support international sales through Shopify Markets, a tightly integrated platform. This helps you expand your business scope into the global market efficiently and flexibly, leveraging growth potential from diversifying sales revenue.
3rd -party calculated shipping rates
The Advanced plan allows you to integrate and manage shipping fees by third-party carriers, providing customers with more options. This integration capability helps optimize the shipping process and reduces any complexity associated with shipping costs, thereby creating the best online shopping experience for customers.
What is Shopify Plus?
This premium version is tailored for large-scale, multinational, and fast-growing businesses. The Plus offers advanced features, superior customization, and scalability. Unlike the regular version, Plus does not have a fixed price; instead, costs are customized based on the business’s specific needs.
Businesses with high sales revenue, large product catalogues, and complex customization needs would be suitable targets for Shopify Plus.
Pros of Shopify Plus
The Plus version brings superior capabilities to help businesses create an optimized eCommerce experience for customers and achieve the expected revenue.
Customization and Scalability
Shopify Plus offers high customization and flexibility in developing eCommerce websites. You can customize many aspects of the website, integrate applications, and expand functionality. This helps create an optimal online shopping experience and enhances customer interaction.
B2B on Shopify
The B2B solution set with exclusive features is only available to Shopify Plus merchants. These features are regularly enhanced to optimize the B2B process, from ordering to customer management, providing a unique and efficient experience.
Headless Commerce
With its flexibility, Shopify Plus can fully support the implementation needs of Headless Commerce. Furthermore, through the exclusive solution Hydrogen, Shopify allows businesses to build custom Headless eCommerce websites to provide the most unique customer experience.
Omnichannel Commerce
With Shopify POS Pro integrated, Shopify Plus supports omnichannel commerce deployment, helping you create a seamless shopping experience across multiple channels, from eCommerce websites to brick-and-mortar stores.
Through the Winter ’24 Editions update, Shopify recently added two new features: POS Terminal and Ship From Store. These features optimize customers’ payment processes and simplify merchant experiences
International Sales
The Plus version supports large-scale expansion and international outreach. The integrated Shopify Market Pro solution allows you to efficiently optimize your eCommerce operations and seize opportunities in the global market.
Shopify Plus vs Advanced: Detailed Comparison
Pricing
Shopify Advanced
The platform usage fee for the Advanced service package is $299 per month. This pricing is reasonable for medium-scale businesses seeking advanced features to develop their eCommerce websites. Additionally, the transaction fee for the Advanced package is 0.6% per transaction, lower than the Basic and Shopify packages.
Shopify Plus
The usage fee for the Plus package typically starts at $2,300 per month and is not fixed but customized based on deployment needs. At this price point, you’ll gain access to numerous advanced features and exclusive solutions that are regularly fine-tuned and improved to meet the increasing demands of eCommerce development.
Online transaction fees will vary by geographic region. Businesses using Shopify Payments will have this fee waived.
Target Audience
Shopify Advanced: Targets medium and large businesses seeking to enhance flexibility and customization without requiring colossal investment.
Shopify Plus: Targets large businesses with extensive product catalogues, high sales volumes, and special needs for features, solutions, and support.
Customization & Scalability
Shopify Advanced: It provides high customization and scalability capabilities but with limitations compared to the Plus version.
Shopify Plus: Designed to meet premium customization and scalability needs, with seamless integration and flexibility with other systems.
Resources
Shopify Advanced: Resources and learning materials are provided to help you operate and manage eCommerce websites more effectively. These include blogs, free online courses, developer documentation, and the “Helps” portal.
Shopify Plus: Plus merchants can find numerous exclusive resources valuable for eCommerce operations such as the Plus blog, Plus Academy, API documentation, Shopify experts, and Plus partners.
Customer Support
Shopify Advanced:
With the Advanced plan, you can seek 24/7 support from the Shopify team through in-depth live chat. Additionally, many Shopify merchants’ community groups are on Facebook and Slack.
Shopify Plus:
Shopify Plus merchants can expect deep customer care services 24/7 through email, hotline, and live chat. They will receive technical support and valuable business advice from Shopify’s top experts. Additionally, businesses can join the Plus merchant community on Facebook to share and learn from each other’s experiences.
Security
Shopify Advanced
Advanced offers robust security features, including protection for personal information and payment data. However, its security level is lower than that of the Plus plan.
Shopify Plus
Plus provides a range of security measures and features to protect business data, customer information, and payment transactions as much as possible. This includes:
Compliance with six types of PCI (Payment Card Industry) standards
Providing the highest level of data encryption
Providing specific tools to detect potentially fraudulent transactions
Automatically matching and adjusting payment information to ensure actual transactions match payment profiles
Automatic data backups
Protecting against Bot and DDoS attacks.
When choosing Shopify Advanced?
This is an important question that many businesses are seeking answers to. If your business is on a growth trajectory and has high demands for flexibility and customization, Shopify Advanced is a worthy consideration.
First and foremost, if you desire more autonomy over the store interface and user experience, Shopify Advanced provides customizable reporting and analytics tools, enabling you to track business performance in the way you want to make informed decisions.
Furthermore, Shopify Advanced could be an ideal companion if you’re looking for a cost-effective solution and don’t want to be constrained by fundamental limitations. With lower usage fees than higher-tier packages, Advanced offers financial benefits while keeping the eCommerce website running smoothly.
When choosing Shopify Plus?
Plus will be the perfect choice for large-scale businesses with high flexibility, performance, and support demands. If the following characteristics apply, Plus is very likely to be the more suitable choice:
High sales volume and extensive product catalogue: Shopify Plus infrastructure is robust enough to easily customize and scale according to a business’s needs and handle large transaction volumes daily.
Go Headless: Shopify Plus’s Hydrogen solution offers a significant advantage for businesses that want to deploy a headless commerce model that separates the front and back end.
Requirement for deep support services: Plus’s flexibility requires specific technical expertise to leverage the platform’s sophisticated infrastructure effectively. Therefore, Plus provides 24/7 technical support to address issues and optimize the user experience promptly.
The Final Words
The decision between Shopify Plus and Advanced is not just about choosing a platform but also about building an eCommerce system that reflects your business’s true values and long-term goals.
Shopify Advanced is a flexible solution for medium to large businesses seeking flexibility and low costs. On the other hand, Shopify Plus is an excellent choice for larger enterprises, where premium features and support are key to strong and efficient growth.
With the development and fluctuations of the market, the choice between Shopify Plus and Shopify Advanced is not only a current decision but also a long-term strategy to shape the future of your business.
Need help to make decisions? Contact SECOMM or call (028) 7108 9908 now!
Shopify Editions Winter ’24 is the latest update with a host of new features and notable improvements. Especially, the SaaS platform has dedicated research efforts to bring about some groundbreaking updates that could be highly beneficial for large-scale eCommerce enterprises.
Let’s go through the 5 most important updates that large brands should pay attention to.
B2B On Shopify
Best for: All the ‘Plus’ plan B2B merchants
Bobby Morrison, Shopify’s Chief Revenue Officer, confidently states that B2B is the next big opportunity for businesses of all sizes in 2024 and beyond.
Since the launch of the B2B solution, the platform has consistently rolled out updates to enhance this solution. In this particular update, Shopify focuses on upgrading the flexible infrastructure to help businesses optimize operations and deliver a unique customer experience.
Go headless with B2B: Build a unique eCommerce experience by using your favourite tech stack with a Headless B2B storefront.
Sales Rep permissions: Your sales reps can only place orders and view customer information for their own accounts.
B2B discount: Create promotional discounts just for your B2B customers using third-party or custom apps powered by Shopify Functions.
B2B digital products: Beyond physical products, ‘Plus’ merchants now can offer non-physical products, like digital downloads, warranties, and services
Shopify POS
Best for: All retail merchants, including merchants not on Shopify
In Editions Winter ’24, the POS solution has been fine-tuned and improved, addressing some minor issues and simplifying the experience for sellers. Among these enhancements, two new top-notch features are POS Terminal and POS Ship From Store.
Shopify POS
POS Terminal
Accept tap, chip, and swipe payments and power your busiest sales days with solid Wi-Fi and Ethernet connectivity, backed by the 99.9% platform uptime.
Match your display to your brand: Display custom images and logos throughout the checkout process to maintain consistency and a seamless brand presence during payment.
Capture customer emails: Offer one-tap digital receipts and easily collect emails and marketing opt-ins
Manage UI extensions: Allow retailers to manage and customize UI extensions at various retail locations through the admin.
Customized receipts: The new Liquid code editor for printed receipts is an easy-to-use editor that customizes the presentation of printed receipts, so they can reflect your brand.
POS Ship From Store
Assigned staff members can easily process orders directly in POS at multiple retail locations. They can view, pick up, pack, and fulfil orders through the new feature, POS Ship From Store.
Retail inventory transfers: Optimize inventory management, allowing easy tracking and control of shipments between retail locations directly within Shopify POS.
Attribute online sales: The Send Cart feature can incentivize staff to close more online sales and boost credit points, as those online sales will be credited to each staff member’s retail location.
Return process: Simplify the return process with pre-defined return reasons in POS, ensuring efficiency in handling returns and improving product replenishment through return reason reports.
Manage taxes, cancel orders, and void payments: Shopify Tax is now supported in POS, so your retail sales can be accurately taxed at the same rate as your online store. You can also cancel and void orders within 15 minutes of completing a transaction to correct errors or return payments without incurring transaction fees.
Enhanced security: Implement a 4-, 5-, or 6-digit PIN code to manage employee access at retail locations and enhance security.
Checkout Extensibility
Checkout ExtensibilityBest for: all Shopify merchants
The checkout page also significantly shapes the customer experience. Therefore, in this Shopify Editions Winter ’24 update, numerous changes and improvements will be introduced to help businesses optimize the payment process and enhance conversion rates.
Customer account extensibility: Build extensions directly into new customer accounts with the same UI components as Shopify Checkout, alongside new components, extension APIs, and external network calls. Bring apps closer to customers and add powerful functionality to new customer accounts
Checkout extensibility: The platform adds 14 new APIs and 90+ new apps for the customized payment experience unlocking powerful features such as Upsells, Cross-sells, Loyalty Programs, Post-pushase surveys, and more.
Checkout Sheet Kit: This kit enables seamless checkout from the web to the native mobile app, improving conversion rates. It is compatible with both iOS and Android operating systems.
AI
AIBest for: All Shopify merchants
AI technology is currently significantly boosting the performance and operational efficiency of individuals and businesses in the eCommerce sector. The Shopify Magic solution integrates free AI-supported features across the entire platform.
Produce images: Create professional product photos with new AI-enabled image editing features. Instantly generate, match, or remove the background of your existing images using just a few clicks or keywords. No design skills needed
Semantic Search: One of our new AI-powered storefront search features goes beyond keyword matching to better understand the intent behind a customer’s search. Customers can use more natural words and phrases and get richer, more relevant results.
Sidekick: This is an AI assistant who is always available whenever you need it. Sidekick will act as your very own advisor, guiding you with tailored, skilled advice to strengthen your business.
Product variant Limits Increase
Best for: All Shopify merchants with a high number of product variants, especially enterprises and B2B brands.
Shopify has released new product APIs that allow increasing the limit to 2000 variants per product. Compared to the previous Shopify Editions Summer ’23, the product variant limit was only up to 100. This change in the product variant limit is a groundbreaking improvement, making it an ideal choice for businesses intending to switch from platforms like Magento or Salesforce Commerce Cloud.
Similarly, this enhancement also brings many benefits for B2B merchants.
Final Thoughts
The features and improvements in the Editions Winter ’24 demonstrate that Shopify has invested significantly in research to create solutions tailored to the needs of large businesses. These are just a few of the many enticing updates from Shopify in this release.
To delve deeper into Editions Winter ’24 and discuss your eCommerce website deployment plans on the Shopify platform, contact SECOMM or call the hotline at (+84)28 7108 9908 today for detailed advice!
eCommerce has been booming more than ever, driving the demand for new technologies to adapt to the continuous growth of the market. Some emerging eCommerce technologies include VR/AR, MSI (Multi-Source Inventory), PWA (Progressive Web Apps), Headless Commerce, etc. However, among these, the technology that developers and businesses are currently paying the most attention to is Cloud eCommerce.
What is Cloud eCommerce?
Cloud eCommerce utilizes server clusters and cloud computing systems from cloud service providers to process large transaction volumes and online sales channel traffic. In simpler terms, Cloud eCommerce involves renting Internet servers based on cloud platforms to process, store, or use applications for various eCommerce business purposes.
Before cloud-based eCommerce platforms and other solutions emerged, traditional eCommerce platforms like IBM WebSphere and Oracle ATG required on-premise server setups and continuous maintenance. Unlike those “on-premise” eCommerce solutions, cloud-based eCommerce allows companies to outsource their IT infrastructure without the need to invest in equipment and continuous maintenance as before.
This solution helps businesses adapt to the increasing demands of customers, enhance security, simplify maintenance, and integrate new eCommerce applications as needed. For these reasons, Cloud eCommerce is often combined with eCommerce platforms such as Shopify Plus, Salesforce, Magento, etc.
Cloud eCommerce Solutions
There are several cloud eCommerce solutions to choose from, including IaaS, PaaS, and SaaS, each with different resource requirements.
IaaS eCommerce
Infrastructure as a Service (IaaS) is where businesses rent physical resources such as servers, databases, and network equipment to build a sustainable eCommerce architecture. IaaS eCommerce focuses on providing on-demand data storage on disks and virtual servers, making it easy for businesses to use database services rather than dealing with hardware. However, businesses are responsible for managing applications, data, runtime, middleware, and the operating system on this infrastructure.
Notable IaaS providers include Amazon AWS, Microsoft Azure, and Digital Ocean. IaaS is suitable for businesses wanting full control over the system without the complexity of on-premise eCommerce.
PaaS eCommerce
Platform as a Service (PaaS) is similar to IaaS but requires less infrastructure management, allowing more time to build eCommerce applications using predefined infrastructure with pre-defined operating systems and processes to handle resources, planning, and error correction.
For example, Google App Engine provides a PaaS environment for developers to build web applications without worrying about infrastructure. PaaS eCommerce is suitable for businesses needing to build specialized eCommerce applications and are willing to eliminate infrastructure-related factors in their technology stack.
SaaS eCommerce
Software as a Service (SaaS) provides ready-made eCommerce services, including complete eCommerce solutions or individual eCommerce applications like Product Information Management (PIM) software, Order Management System (OMS), etc. SaaS eCommerce providers are responsible for managing both the infrastructure and software and businesses only need to configure the desired software. Additionally, SaaS eCommerce developers can work outside the user interface with APIs to develop custom solutions without the need for custom software development.
SaaS eCommerce is suitable for businesses that want to quickly deploy eCommerce solutions without significant involvement in infrastructure and software management.
Cloud eCommerce benefits
High scalability
Cloud eCommerce inherits features from PaaS, making it easier to expand system functionality.
Typically, when fashion businesses start, they may not initially focus on scalability. However, from a strategic perspective, investing in technologies with scalability capabilities, such as Cloud eCommerce, can help businesses expand system functionality in each stage of eCommerce website development to foster business growth.
Improve page loading speed
According to Think with Google, if a website takes up to 6 seconds to load, the probability of users bouncing increases by 106%. That’s why businesses need to focus on page load speed.
When an eCommerce website leverages Cloud eCommerce with data stored on a cloud platform, the speed of processing queries and API calls is significantly faster.
Increase security
In the current era of the 4.0 technological revolution, the concern for data loss is a major focus for business leaders. As a response to this, numerous new technologies have emerged to address this goal.
According to PC Magazine, Cloud eCommerce provides control over data and storage locations, along with options such as physical backups and file synchronization to ensure data safety. Additionally, Cloud eCommerce supports businesses in obtaining PCI-DSS (Payment Card Industry Data Security Standard) certification, enhancing the credibility of their website.
Increased stability
Typically, businesses struggle to optimize storage capacity on their websites, especially when facing a massive surge in traffic during peak seasons, such as the “sale hunting” period. This sudden increase in workload poses a significant challenge to storage operations.
Cloud eCommerce offers a flexible solution to meet the demands of unpredictable spikes in traffic, whether seasonal or even hourly. It can dynamically scale up or down to support the real-time needs of a business. Overall, Cloud eCommerce is becoming a widely adopted technology in the digital transformation journey, helping businesses expand their functionality, improve page loading speeds, and enhance the security and stability of their websites.
However, mastering these new technologies requires programmers to possess a significant amount of specialized knowledge and hands-on experience with various complex projects. As a result, the costs associated with implementing Cloud eCommerce can be relatively high.
With over 9 years of experience designing complex eCommerce systems for companies like An Nam Gourmet, Laybyland, Jasnor, etc., SECOMM understands the challenges that businesses face when exploring new eCommerce technologies.
Contact SECOMM today for a free consultation on detailed eCommerce system development solutions!
When it comes to Customer Relationship Management (CRM) software, businesses often have two choices: On-premise CRM and On-cloud CRM. This article will focus on clarifying the key differences and pros and cons of each option.
Understanding the distinctions between On-premise and On-cloud CRM can help businesses make well-informed decisions, optimize customer relationship management, and succeed in today’s business landscape.
On-premise CRM is a type of CRM software installed and hosted on the servers and infrastructure owned by the business. When deploying On-premise CRM, the business takes responsibility for all aspects of the CRM system, including hardware, software, maintenance, security, and database management.
Pros
Data Control: Businesses have complete control over their CRM data, which is particularly crucial for safeguarding sensitive and essential information.
Customization: On-premise CRM systems frequently provide a high level of customization, allowing businesses to tailor the software to meet their specific needs and operational workflows.
Security: With full data control, businesses can implement their security measures and protocols to ensure the protection of both customer and business data.
Operational Efficiency: On-premise CRM software can offer robust operational efficiency and faster data access as it is stored and operated entirely on the internal servers and infrastructure of the business.
Cost Efficiency: On-premise CRM requires businesses to pay for hardware and software licenses upfront. However, ongoing costs can be significantly lower than cloud-based CRM, making on-premise CRM cost-effective in the long run.
Cons
High Initial Costs: Implementing on-premise CRM entails substantial initial payments for acquiring servers, obtaining software licenses, and establishing the necessary infrastructure. This considerable upfront investment might pose challenges for some businesses.
Maintenance: Businesses have responsibility for all maintenance tasks, security measures, updates, and issue resolutions. This can consume a lot of resources and requires a highly skilled technical team.
Limited Accessibility: On-premise CRM software is quite limited in terms of remote access, making this system less appealing to businesses with multiple branches in different locations.
Limited Scalability: Scaling up the on-premise CRM system can be complex and incur significant costs for purchasing and configuring additional hardware and software.
Software Backup: Businesses must deploy their own data backup solutions to ensure the availability of data in case the CRM system encounters unforeseen issues.
On-Cloud CRM is a form of customer relationship management software hosted on the remote servers of a third-party provider. With this software, businesses are relieved from the task of managing and maintaining fundamental infrastructure like servers and central databases, as those responsibilities are handled by the On-Cloud CRM provider.
Businesses can access the CRM system from anywhere with an internet connection through a web browser or mobile application.
Pros
Easy Deployment: On-cloud CRM systems are typically deployed quickly because they don’t require complex hardware setups or software installations.
Low initial costs: Cloud CRM solutions often have lower upfront costs compared to on-premise CRM solutions because businesses don’t need to invest in servers and infrastructure.
Scalability: Cloud CRM can easily scale to meet the growing number of users and changing business needs without the need for additional hardware investments.
Accessibility: Cloud CRM users can access the system from anywhere with an internet connection, making this software appealing to businesses with multiple branches in different locations.
Automatic Updates: On-cloud CRM providers are responsible for handling updates and maintenance, ensuring users quickly access the latest features and improvements.
Data Security: On-cloud CRM providers are highly regarded for their ability to offer optimal security measures to protect customer data.
Cons
Data Control: The entire data is stored on servers owned by the third-party provider. This raises concerns about data control and security, as well as risks from the provider’s end.
Dependency on the Internet: Cloud CRM operations rely on Internet connectivity. If the connection is slow or interrupted, it may impact the overall system performance.
Customization Limitations: While many cloud CRM solutions are highly configurable, compared to on-premise CRM solutions, they still have limitations in terms of customization.
Subscription Costs: Using on-cloud CRM, businesses will incur ongoing monthly or annual usage fees. Initially, the upfront costs may be lower than on-premise CRM, but there are ongoing fees such as user quantity fees, customization fees, etc., which businesses will continuously have to pay throughout the deployment process. This leads to an increase in the total cost of using the cloud CRM system over time.
What is The Difference Between On-Premise and Cloud CRM?
On-Premise CRM vs On-Cloud CRM: Which is The Better Choice?
The choice between On-premise and On-cloud CRM becomes a crucial decision in the strategy of deploying CRM. Each type comes with its own set of advantages. On-premise CRM offers high control and customization, while On-cloud CRM is convenient, flexible, and helps reduce the burden of infrastructure and initial costs.
The ultimate decision depends on the deployment needs, data control requirements, and budget. Nevertheless, both can serve as valuable tools for businesses to manage customer relationships and amplify operational efficiency.
Contact SECOMM or call the hotline at 02871089908 today to learn more about deploying and developing a comprehensive CRM system and determine the optimal choice between On-premise and On-cloud.
eCommerce has been booming more than ever, driving the demand for new technologies to adapt to the continuous growth of the market. Some emerging eCommerce technologies include VR/AR, MSI (Multi-Source Inventory), PWA (Progressive Web Apps), Headless Commerce, etc. However, among these, the technology that developers and businesses are currently paying the most attention to is Cloud eCommerce.
What is Cloud eCommerce?
Cloud eCommerce utilizes server clusters and cloud computing systems from cloud service providers to process large transaction volumes and online sales channel traffic. In simpler terms, Cloud eCommerce involves renting Internet servers based on cloud platforms to process, store, or use applications for various eCommerce business purposes.
Before cloud-based eCommerce platforms and other solutions emerged, traditional eCommerce platforms like IBM WebSphere and Oracle ATG required on-premise server setups and continuous maintenance. Unlike those “on-premise” eCommerce solutions, cloud-based eCommerce allows companies to outsource their IT infrastructure without the need to invest in equipment and continuous maintenance as before.
This solution helps businesses adapt to the increasing demands of customers, enhance security, simplify maintenance, and integrate new eCommerce applications as needed. For these reasons, Cloud eCommerce is often combined with eCommerce platforms such as Shopify Plus, Salesforce, Magento, etc.
Cloud eCommerce Solutions
There are several cloud eCommerce solutions to choose from, including IaaS, PaaS, and SaaS, each with different resource requirements.
IaaS eCommerce
Infrastructure as a Service (IaaS) is where businesses rent physical resources such as servers, databases, and network equipment to build a sustainable eCommerce architecture. IaaS eCommerce focuses on providing on-demand data storage on disks and virtual servers, making it easy for businesses to use database services rather than dealing with hardware. However, businesses are responsible for managing applications, data, runtime, middleware, and the operating system on this infrastructure.
Notable IaaS providers include Amazon AWS, Microsoft Azure, and Digital Ocean. IaaS is suitable for businesses wanting full control over the system without the complexity of on-premise eCommerce.
PaaS eCommerce
Platform as a Service (PaaS) is similar to IaaS but requires less infrastructure management, allowing more time to build eCommerce applications using predefined infrastructure with pre-defined operating systems and processes to handle resources, planning, and error correction.
For example, Google App Engine provides a PaaS environment for developers to build web applications without worrying about infrastructure. PaaS eCommerce is suitable for businesses needing to build specialized eCommerce applications and are willing to eliminate infrastructure-related factors in their technology stack.
SaaS eCommerce
Software as a Service (SaaS) provides ready-made eCommerce services, including complete eCommerce solutions or individual eCommerce applications like Product Information Management (PIM) software, Order Management System (OMS), etc. SaaS eCommerce providers are responsible for managing both the infrastructure and software and businesses only need to configure the desired software. Additionally, SaaS eCommerce developers can work outside the user interface with APIs to develop custom solutions without the need for custom software development.
SaaS eCommerce is suitable for businesses that want to quickly deploy eCommerce solutions without significant involvement in infrastructure and software management.
Cloud eCommerce benefits
High scalability
Cloud eCommerce inherits features from PaaS, making it easier to expand system functionality.
Typically, when fashion businesses start, they may not initially focus on scalability. However, from a strategic perspective, investing in technologies with scalability capabilities, such as Cloud eCommerce, can help businesses expand system functionality in each stage of eCommerce website development to foster business growth.
Improve page loading speed
According to Think with Google, if a website takes up to 6 seconds to load, the probability of users bouncing increases by 106%. That’s why businesses need to focus on page load speed.
When an eCommerce website leverages Cloud eCommerce with data stored on a cloud platform, the speed of processing queries and API calls is significantly faster.
Increase security
In the current era of the 4.0 technological revolution, the concern for data loss is a major focus for business leaders. As a response to this, numerous new technologies have emerged to address this goal.
According to PC Magazine, Cloud eCommerce provides control over data and storage locations, along with options such as physical backups and file synchronization to ensure data safety. Additionally, Cloud eCommerce supports businesses in obtaining PCI-DSS (Payment Card Industry Data Security Standard) certification, enhancing the credibility of their website.
Increased stability
Typically, businesses struggle to optimize storage capacity on their websites, especially when facing a massive surge in traffic during peak seasons, such as the “sale hunting” period. This sudden increase in workload poses a significant challenge to storage operations.
Cloud eCommerce offers a flexible solution to meet the demands of unpredictable spikes in traffic, whether seasonal or even hourly. It can dynamically scale up or down to support the real-time needs of a business. Overall, Cloud eCommerce is becoming a widely adopted technology in the digital transformation journey, helping businesses expand their functionality, improve page loading speeds, and enhance the security and stability of their websites.
However, mastering these new technologies requires programmers to possess a significant amount of specialized knowledge and hands-on experience with various complex projects. As a result, the costs associated with implementing Cloud eCommerce can be relatively high.
With over 9 years of experience designing complex eCommerce systems for companies like An Nam Gourmet, Laybyland, Jasnor, etc., SECOMM understands the challenges that businesses face when exploring new eCommerce technologies.
Contact SECOMM today for a free consultation on detailed eCommerce system development solutions!
When it comes to Customer Relationship Management (CRM) software, businesses often have two choices: On-premise CRM and On-cloud CRM. This article will focus on clarifying the key differences and pros and cons of each option.
Understanding the distinctions between On-premise and On-cloud CRM can help businesses make well-informed decisions, optimize customer relationship management, and succeed in today’s business landscape.
On-premise CRM is a type of CRM software installed and hosted on the servers and infrastructure owned by the business. When deploying On-premise CRM, the business takes responsibility for all aspects of the CRM system, including hardware, software, maintenance, security, and database management.
Pros
Data Control: Businesses have complete control over their CRM data, which is particularly crucial for safeguarding sensitive and essential information.
Customization: On-premise CRM systems frequently provide a high level of customization, allowing businesses to tailor the software to meet their specific needs and operational workflows.
Security: With full data control, businesses can implement their security measures and protocols to ensure the protection of both customer and business data.
Operational Efficiency: On-premise CRM software can offer robust operational efficiency and faster data access as it is stored and operated entirely on the internal servers and infrastructure of the business.
Cost Efficiency: On-premise CRM requires businesses to pay for hardware and software licenses upfront. However, ongoing costs can be significantly lower than cloud-based CRM, making on-premise CRM cost-effective in the long run.
Cons
High Initial Costs: Implementing on-premise CRM entails substantial initial payments for acquiring servers, obtaining software licenses, and establishing the necessary infrastructure. This considerable upfront investment might pose challenges for some businesses.
Maintenance: Businesses have responsibility for all maintenance tasks, security measures, updates, and issue resolutions. This can consume a lot of resources and requires a highly skilled technical team.
Limited Accessibility: On-premise CRM software is quite limited in terms of remote access, making this system less appealing to businesses with multiple branches in different locations.
Limited Scalability: Scaling up the on-premise CRM system can be complex and incur significant costs for purchasing and configuring additional hardware and software.
Software Backup: Businesses must deploy their own data backup solutions to ensure the availability of data in case the CRM system encounters unforeseen issues.
On-Cloud CRM is a form of customer relationship management software hosted on the remote servers of a third-party provider. With this software, businesses are relieved from the task of managing and maintaining fundamental infrastructure like servers and central databases, as those responsibilities are handled by the On-Cloud CRM provider.
Businesses can access the CRM system from anywhere with an internet connection through a web browser or mobile application.
Pros
Easy Deployment: On-cloud CRM systems are typically deployed quickly because they don’t require complex hardware setups or software installations.
Low initial costs: Cloud CRM solutions often have lower upfront costs compared to on-premise CRM solutions because businesses don’t need to invest in servers and infrastructure.
Scalability: Cloud CRM can easily scale to meet the growing number of users and changing business needs without the need for additional hardware investments.
Accessibility: Cloud CRM users can access the system from anywhere with an internet connection, making this software appealing to businesses with multiple branches in different locations.
Automatic Updates: On-cloud CRM providers are responsible for handling updates and maintenance, ensuring users quickly access the latest features and improvements.
Data Security: On-cloud CRM providers are highly regarded for their ability to offer optimal security measures to protect customer data.
Cons
Data Control: The entire data is stored on servers owned by the third-party provider. This raises concerns about data control and security, as well as risks from the provider’s end.
Dependency on the Internet: Cloud CRM operations rely on Internet connectivity. If the connection is slow or interrupted, it may impact the overall system performance.
Customization Limitations: While many cloud CRM solutions are highly configurable, compared to on-premise CRM solutions, they still have limitations in terms of customization.
Subscription Costs: Using on-cloud CRM, businesses will incur ongoing monthly or annual usage fees. Initially, the upfront costs may be lower than on-premise CRM, but there are ongoing fees such as user quantity fees, customization fees, etc., which businesses will continuously have to pay throughout the deployment process. This leads to an increase in the total cost of using the cloud CRM system over time.
What is The Difference Between On-Premise and Cloud CRM?
On-Premise CRM vs On-Cloud CRM: Which is The Better Choice?
The choice between On-premise and On-cloud CRM becomes a crucial decision in the strategy of deploying CRM. Each type comes with its own set of advantages. On-premise CRM offers high control and customization, while On-cloud CRM is convenient, flexible, and helps reduce the burden of infrastructure and initial costs.
The ultimate decision depends on the deployment needs, data control requirements, and budget. Nevertheless, both can serve as valuable tools for businesses to manage customer relationships and amplify operational efficiency.
Contact SECOMM or call the hotline at 02871089908 today to learn more about deploying and developing a comprehensive CRM system and determine the optimal choice between On-premise and On-cloud.
Over the past decade, Magento has solidified its position as one of the leading eCommerce platforms in the market. With its robust capabilities, the platform serves not only B2C businesses but is also a popular choice for enterprises.
By combining Magento’s strength with the specific requirements of B2B Commerce, you can leverage this platform’s powerful benefits. In the following part of the article, let’s explore 10 reasons why Magento is the ideal choice for deploying this great business model.
What is B2B Commerce?
Business-to-business commerce (B2B Commerce) refers to the buying and selling of goods or services between businesses rather than between a business and end consumers (B2C). In the B2B environment, transactions often occur on a large scale and involve large orders, long-term contracts, and strategic partnerships.
This business model has distinct characteristics and requirements compared to B2C Commerce. In the B2B world, businesses typically have more complex demands regarding product management, order management, customer management, and compatibility with enterprise resource planning (ERP), customer relationship management (CRM), and other systems.
Additionally, the business model often requires features such as order confirmation, complex payment processes, batch ordering, and wholesale pricing. For B2B enterprises, choosing a suitable eCommerce platform is crucial to ensuring business efficiency and delivering the best user experience for their partners and customers.
What is Magento?
Magento is a powerful and flexible eCommerce platform developed by Magento Inc., a subsidiary of Adobe. Launched in 2008, it quickly became one of the top choices for you looking to build and operate professional online stores.
It allows you to create custom eCommerce websites. This platform provides a range of features, including product management, order management, payment integration, customer management, and many others, enabling you to easily manage and operate your online stores efficiently.
It is built on open-source code, meaning that you can access and customize the platform’s source code based on specific technical requirements.
Ten reasons why you should choose Magento for B2B Commerce
Reason 1: Customization and scalability
Magento’s open-source platform characteristic enables businesses to easily and effectively expand their business scale. This is particularly important as businesses grow and must enhance the system’s scalability.
Additionally, the platform provides high customization capabilities, allowing businesses to adjust to their specific business needs flexibly. This also means that the shopping experience can be customized to become unique and tailored to the target customers.
Reason 2: The Comprehensive B2B platform
In addition to offering built-in Magento B2B features, the platform allows businesses to seamlessly and quickly integrate with many third-party applications and systems, thereby creating a comprehensive and automated eCommerce system. Some integrated systems may include:
Enterprise Resource Planning (ERP) systems
Customer Relationship Management (CRM) systems
Product Information Management (PIM) systems
Point of Sale (POS) systems, and so on.
Reason 3: Order management
Magento provides a variety of order management features, from creating and editing orders to tracking and processing orders efficiently. This helps B2B businesses easily monitor and manage their orders accurately and consistently.
Additionally, it offers tools and features that allow tracking and analysing their orders’ performance. From generating overview reports to tracking order history and purchasing trends, the eCommerce model deployed, you can better understand your activities and make informed strategic decisions.
Reason 4: Payment and shipping options
Implementing Magento B2B allows you to offer more payment methods to customers, from online payments through electronic payment gateways to cash on delivery (COD).
Additionally, you can integrate various payment gateways through Magento, such as PayPal, Stripe, Authorize.Net, and many more. This ensures security and convenience in the payment process for both businesses and customers.
Reason 5: Segmentation
Magento B2B provides features and tools to implement customer segmentation strategies effectively. Among these, the most notable is the Advanced Reporting feature, which provides a dashboard for tracking and analyzing sales data.
With this feature, businesses can segment customers and customize experiences based on web browsing behavior, purchase history, and various other criteria.
Reason 6: Custom user roles and permissions
Customizing user roles and permissions is an important part of optimizing the B2B purchasing process. This feature allows B2B customers to create multiple accounts with different contact details for purchasing, ordering, quoting, negotiating, and payment. Additionally, Magento B2B allows sellers to create and assign admin accounts to manage specific customers.
Reason 7: Manage pricing through shared catalogs
In B2B Commerce, Magento helps manage quotations through shared catalogs, which effectively provides product information and prices to B2B partners and customers. These catalogs can be created based on criteria such as product type, product group, or other suitable business needs.
Within each shared catalog, administrators can define prices and special conditions for each product or product group. This helps create customized quotations that meet the specific requirements of each customer.
Reason 8: Advanced inventory management
Inventory management is a challenging task for businesses implementing B2B Commerce. The eCommerce platform provides advanced features to effectively manage and control your inventory levels. These features allow administrators to track inventory quantities and forecast future inventory needs.
Additionally, Magento B2B helps manage special types of inventory such as damaged goods, special inventory items, or batch inventory.
Reason 9: Enhanced security
Security is an important issue when building and developing online stores in general. Magento provides many advanced features to help B2B businesses to secure their eCommerce systems. Among these, PCI Compliance, 2FA, WAF, DDoS protection, and preventing CSRF and XSS attacks are notable.
Reason 10: Technical support
Technical support plays a crucial role in maintaining and operating an efficient online store. Magento provides tools and support services to help users address technical issues and optimize the performance of their eCommerce websites.
This includes expert support via phone, email, or online. Additionally, Magento has a large and vibrant community of developers, experts, and end-users. You can search and ask questions on the forum to receive assistance from the community.
Build your first Magento B2B site today!
In the context of the increasingly developing and fiercely competitive eCommerce market, using a powerful eCommerce platform is extremely important to ensure the success. With its unique features and superior flexibility, Magento has proven to be a top choice for building and developing B2B stores.
Need more deep advice? Contact SECOMM or call (+84)28 7108 9908 now!
Upgrading to Shopify Plus is a strategic decision for growing ecommerce enterprises. Many merchants have encountered the challenges and opportunities this upgrade brings along their journey.
From optimizing business performance to expanding operations globally, upgrading to Shopify Plus isn’t just a technical step but also an opportunity to transform ecommerce activities into a springboard for market breakthroughs.
In this article, let’s explore the steps to upgrade to Shopify Plus and some critical considerations.
What is Shopify Plus?
This is the premium version of the Shopify platform, specially designed to meet the needs of large and rapidly growing ecommerce businesses. With Shopify Plus, you can experience many powerful features and services that help optimize operations, expand scale, and enhance customer experiences.
One notable aspect of Shopify Plus is its flexibility and ease of customization. You can leverage features such as multi-store management, integration with ERP and CRM systems, creating multilingual and multi-channel websites, as well as adjusting interfaces and features according to your specific needs.
In particular, Shopify Plus provides a secure and easily scalable infrastructure that is capable of handling large volumes of traffic and online transactions robustly. With Plus, you can ensure that your website operates smoothly and seamlessly, even during peak shopping seasons.
Why upgrade to the Shopify Plus plan?
Upgrading from the standard versions of the Shopify platform to the Plus version is a significant milestone in the transformation of ecommerce businesses. Below are eight benefits and also eight main reasons driving businesses to undergo the transition:
Enhanced customization & scalability
Shopify Plus offers a range of powerful features and tools to customize and expand ecommerce websites flexibly and efficiently. These include customizing checkout pages, personalizing customer experiences, and customizing product displays.
Additionally, you can utilize some exclusive solutions, such as LaunchPad, Shopify Scripts, and Shopify Functions, to customize shopping experiences and automate sales processes.
Increased bandwidth and staff accounts
High traffic volumes will require a large amount of bandwidth to maintain a stable website. Shopify Plus allows you to access unlimited bandwidth, 200TB of storage, and unlimited staff accounts to handle large transaction volumes efficiently.
Optimized transaction costs
Upgrading to Shopify Plus can help optimize transaction costs. If you use Shopify Payments, transaction fees are the lowest in all Shopify pricing plans but will be customized based on geographical regions. Conversely, Plus merchants must pay 0.2% per transaction for security and compliance costs.
Deploy Headless Commerce
In the Plus version, you’ll be provided with tools and solutions to build a Headless ecommerce website. Through the Hydrogen + Oxygen solution, you can leverage the power of Headless architecture to create more customized and flexible customer experiences.
Deploy B2B Commerce
Shopify Plus provides features and tools to expand your B2B operations. The recent Shopify Editions Winter ’24 update introduced new features to optimize B2B Commerce activities.
From Headless B2B and advanced order management to integrated payment systems and unique features for B2B customers, Shopify Plus helps you streamline your operations and enhance customer relationships.
Expand international sales
With Shopify Plus’s multilingual and multi-channel capabilities, you can efficiently expand your operations to international markets. Shopify Plus provides tools and features to customize websites according to each market’s needs, from handling currencies to managing orders and shipping.
Ultilize POS Pro
The Plus merchants can utilize the exclusive POS Pro system for free. With advanced features, POS Pro allows seamless integration of multi-channel sales operations into the website, enables unlimited staff account access, and provides professional retail reports. This helps enhance customers’ shopping experience and optimize your offline and online sales activities.
Advanced customer support
When upgrading, you can expect more in-depth customer support services, especially in terms of consultation and technical support by a team of experts. Through hotlines, emails, and live chat, you can access the 24/7 support team.
Additionally, to help clients better understand this platform, Shopify offers a free learning program called Shopify Plus Academy. There, you can access detailed tutorials on setting up stores, customizing store interfaces, and much more.
When to upgrade to the Shopify Plus plan?
You currently on one of Shopify’s standard pricing plans may consider upgrading to Shopify Plus under the following circumstances:
Monthly revenue exceeds $800,000 with over 100 transactions per minute. In such cases, a more robust system is needed to handle high traffic volumes without compromising user experience, and to effectively manage and optimize business performance.
Expanding sales to international markets requires flexibility in managing multilingual, multi-currency, and region-specific inventory.
Desire to harness the advantages of Headless Commerce architecture to enhance user experience and achieve deeper customization of user interface and technical infrastructure.
What to prepare before upgrading to Shopify Plus?
Before deciding to upgrade to Shopify Plus, there are four important steps that businesses need to take to ensure a smooth and effective upgrade process:
Define business goals
Firstly, you have to clarify your needs and wants. This includes evaluating the current and future growth of the business, as well as the necessary features to meet specific needs.
Prepare the data and Infrastructure
Next, you’ll need to prepare data and technical infrastructure for the transition process. This may involve backing up current data, checking the compatibility of current applications and features, as well as ensuring that the technical infrastructure is robust enough to satisfy your requirements.
Define features and tools in need
Finally, you’ll identify the specific features and services you desire from Plus. This may include considering features such as multi-store management, integration with ERP and CRM systems, multi-language and multi-currency support, as well as special features like deploying Headless Commerce and accessing POS Pro systems.
Set up a Shopify Plus store
Setting up a Plus store will differ from deploying previous standard pricing plans. Plus usage fees start from $2,300 per month, and this price isn’t fixed but customized based on each case’s specific needs. Therefore, you’ll need to contact the Shopify Plus team for advice. When collaborating with a Shopify Plus agency, the developer will work with the platform to provide a specific pricing quote.
The six-step process to upgrade to Shopify Plus
Below are six specific steps for the entire process of upgrading your ecommerce website system from a lower version to Shopify Plus:
Step 1: Partner with a professional Shopify Plus agency
The first and most important step is collaborating with experienced teams specialising in Shopify Plus to optimize the upgrade process and post-operation, especially concerning costs.
To select a suitable Shopify Plus development partner, you should consider previous Shopify Plus projects they have completed, how they identify and solve problems in each project, and feedback from previous clients regarding those projects.
Step 2: Evaluate and plan
The next step is equally important as it determines the effectiveness of the conversion and future operations. You and your development partners need to clarify business goals, identify necessary features and data to be transferred, and develop a specific deployment schedule based on these goals.
You’ll also need to ensure data backup and updates are safely conducted to avoid data loss during the conversion process.
Step 3: Execute deployment
After assessment and planning, proceed with upgrading to Shopify Plus. The development partner will set up and configure new features, migrate data from the old platform to the new one, and test compatibility to ensure the website operates smoothly.
Step 4: Test and adjust
After deployment, test and adjust the Shopify Plus website to ensure all features and functions work correctly. The development partner’s QA/QC team will collaborate with you to check the quality of the website experience as actual end-users and correct any issues that arise.
Step 5: Golive
Once testing is complete, the new ecommerce website will be launched into the market, and promotional campaigns will be deployed to attract initial traffic and orders.
Step 6: Train staff
Finally, employees should be trained to use and manage the new website on the Shopify Plus platform. You’ll provide detailed instructions on new features and how to use them to optimize the performance. Additionally, since Plus has unlimited staff accounts, personnel allocation should be reasonable and planned accordingly.
The Final Words
While upgrading to Shopify Plus can be complex, it significantly benefits business growth. From high flexibility and customization to scalability and deep customer service, Shopify Plus is the perfect choice for expansion.
Various insights and a systematic 6-step deployment process make the upgrade process more manageable. However, to increase efficiency and maintain the stability of the new website, businesses need a professional development partner to accompany them.
Contact SECOMM or call us at (+84)28 7108 9908 to plan your deployment today!
Over the past decade, Magento has solidified its position as one of the leading eCommerce platforms in the market. With its robust capabilities, the platform serves not only B2C businesses but is also a popular choice for enterprises.
By combining Magento’s strength with the specific requirements of B2B Commerce, you can leverage this platform’s powerful benefits. In the following part of the article, let’s explore 10 reasons why Magento is the ideal choice for deploying this great business model.
What is B2B Commerce?
Business-to-business commerce (B2B Commerce) refers to the buying and selling of goods or services between businesses rather than between a business and end consumers (B2C). In the B2B environment, transactions often occur on a large scale and involve large orders, long-term contracts, and strategic partnerships.
This business model has distinct characteristics and requirements compared to B2C Commerce. In the B2B world, businesses typically have more complex demands regarding product management, order management, customer management, and compatibility with enterprise resource planning (ERP), customer relationship management (CRM), and other systems.
Additionally, the business model often requires features such as order confirmation, complex payment processes, batch ordering, and wholesale pricing. For B2B enterprises, choosing a suitable eCommerce platform is crucial to ensuring business efficiency and delivering the best user experience for their partners and customers.
What is Magento?
Magento is a powerful and flexible eCommerce platform developed by Magento Inc., a subsidiary of Adobe. Launched in 2008, it quickly became one of the top choices for you looking to build and operate professional online stores.
It allows you to create custom eCommerce websites. This platform provides a range of features, including product management, order management, payment integration, customer management, and many others, enabling you to easily manage and operate your online stores efficiently.
It is built on open-source code, meaning that you can access and customize the platform’s source code based on specific technical requirements.
Ten reasons why you should choose Magento for B2B Commerce
Reason 1: Customization and scalability
Magento’s open-source platform characteristic enables businesses to easily and effectively expand their business scale. This is particularly important as businesses grow and must enhance the system’s scalability.
Additionally, the platform provides high customization capabilities, allowing businesses to adjust to their specific business needs flexibly. This also means that the shopping experience can be customized to become unique and tailored to the target customers.
Reason 2: The Comprehensive B2B platform
In addition to offering built-in Magento B2B features, the platform allows businesses to seamlessly and quickly integrate with many third-party applications and systems, thereby creating a comprehensive and automated eCommerce system. Some integrated systems may include:
Enterprise Resource Planning (ERP) systems
Customer Relationship Management (CRM) systems
Product Information Management (PIM) systems
Point of Sale (POS) systems, and so on.
Reason 3: Order management
Magento provides a variety of order management features, from creating and editing orders to tracking and processing orders efficiently. This helps B2B businesses easily monitor and manage their orders accurately and consistently.
Additionally, it offers tools and features that allow tracking and analysing their orders’ performance. From generating overview reports to tracking order history and purchasing trends, the eCommerce model deployed, you can better understand your activities and make informed strategic decisions.
Reason 4: Payment and shipping options
Implementing Magento B2B allows you to offer more payment methods to customers, from online payments through electronic payment gateways to cash on delivery (COD).
Additionally, you can integrate various payment gateways through Magento, such as PayPal, Stripe, Authorize.Net, and many more. This ensures security and convenience in the payment process for both businesses and customers.
Reason 5: Segmentation
Magento B2B provides features and tools to implement customer segmentation strategies effectively. Among these, the most notable is the Advanced Reporting feature, which provides a dashboard for tracking and analyzing sales data.
With this feature, businesses can segment customers and customize experiences based on web browsing behavior, purchase history, and various other criteria.
Reason 6: Custom user roles and permissions
Customizing user roles and permissions is an important part of optimizing the B2B purchasing process. This feature allows B2B customers to create multiple accounts with different contact details for purchasing, ordering, quoting, negotiating, and payment. Additionally, Magento B2B allows sellers to create and assign admin accounts to manage specific customers.
Reason 7: Manage pricing through shared catalogs
In B2B Commerce, Magento helps manage quotations through shared catalogs, which effectively provides product information and prices to B2B partners and customers. These catalogs can be created based on criteria such as product type, product group, or other suitable business needs.
Within each shared catalog, administrators can define prices and special conditions for each product or product group. This helps create customized quotations that meet the specific requirements of each customer.
Reason 8: Advanced inventory management
Inventory management is a challenging task for businesses implementing B2B Commerce. The eCommerce platform provides advanced features to effectively manage and control your inventory levels. These features allow administrators to track inventory quantities and forecast future inventory needs.
Additionally, Magento B2B helps manage special types of inventory such as damaged goods, special inventory items, or batch inventory.
Reason 9: Enhanced security
Security is an important issue when building and developing online stores in general. Magento provides many advanced features to help B2B businesses to secure their eCommerce systems. Among these, PCI Compliance, 2FA, WAF, DDoS protection, and preventing CSRF and XSS attacks are notable.
Reason 10: Technical support
Technical support plays a crucial role in maintaining and operating an efficient online store. Magento provides tools and support services to help users address technical issues and optimize the performance of their eCommerce websites.
This includes expert support via phone, email, or online. Additionally, Magento has a large and vibrant community of developers, experts, and end-users. You can search and ask questions on the forum to receive assistance from the community.
Build your first Magento B2B site today!
In the context of the increasingly developing and fiercely competitive eCommerce market, using a powerful eCommerce platform is extremely important to ensure the success. With its unique features and superior flexibility, Magento has proven to be a top choice for building and developing B2B stores.
Need more deep advice? Contact SECOMM or call (+84)28 7108 9908 now!
Upgrading to Shopify Plus is a strategic decision for growing ecommerce enterprises. Many merchants have encountered the challenges and opportunities this upgrade brings along their journey.
From optimizing business performance to expanding operations globally, upgrading to Shopify Plus isn’t just a technical step but also an opportunity to transform ecommerce activities into a springboard for market breakthroughs.
In this article, let’s explore the steps to upgrade to Shopify Plus and some critical considerations.
What is Shopify Plus?
This is the premium version of the Shopify platform, specially designed to meet the needs of large and rapidly growing ecommerce businesses. With Shopify Plus, you can experience many powerful features and services that help optimize operations, expand scale, and enhance customer experiences.
One notable aspect of Shopify Plus is its flexibility and ease of customization. You can leverage features such as multi-store management, integration with ERP and CRM systems, creating multilingual and multi-channel websites, as well as adjusting interfaces and features according to your specific needs.
In particular, Shopify Plus provides a secure and easily scalable infrastructure that is capable of handling large volumes of traffic and online transactions robustly. With Plus, you can ensure that your website operates smoothly and seamlessly, even during peak shopping seasons.
Why upgrade to the Shopify Plus plan?
Upgrading from the standard versions of the Shopify platform to the Plus version is a significant milestone in the transformation of ecommerce businesses. Below are eight benefits and also eight main reasons driving businesses to undergo the transition:
Enhanced customization & scalability
Shopify Plus offers a range of powerful features and tools to customize and expand ecommerce websites flexibly and efficiently. These include customizing checkout pages, personalizing customer experiences, and customizing product displays.
Additionally, you can utilize some exclusive solutions, such as LaunchPad, Shopify Scripts, and Shopify Functions, to customize shopping experiences and automate sales processes.
Increased bandwidth and staff accounts
High traffic volumes will require a large amount of bandwidth to maintain a stable website. Shopify Plus allows you to access unlimited bandwidth, 200TB of storage, and unlimited staff accounts to handle large transaction volumes efficiently.
Optimized transaction costs
Upgrading to Shopify Plus can help optimize transaction costs. If you use Shopify Payments, transaction fees are the lowest in all Shopify pricing plans but will be customized based on geographical regions. Conversely, Plus merchants must pay 0.2% per transaction for security and compliance costs.
Deploy Headless Commerce
In the Plus version, you’ll be provided with tools and solutions to build a Headless ecommerce website. Through the Hydrogen + Oxygen solution, you can leverage the power of Headless architecture to create more customized and flexible customer experiences.
Deploy B2B Commerce
Shopify Plus provides features and tools to expand your B2B operations. The recent Shopify Editions Winter ’24 update introduced new features to optimize B2B Commerce activities.
From Headless B2B and advanced order management to integrated payment systems and unique features for B2B customers, Shopify Plus helps you streamline your operations and enhance customer relationships.
Expand international sales
With Shopify Plus’s multilingual and multi-channel capabilities, you can efficiently expand your operations to international markets. Shopify Plus provides tools and features to customize websites according to each market’s needs, from handling currencies to managing orders and shipping.
Ultilize POS Pro
The Plus merchants can utilize the exclusive POS Pro system for free. With advanced features, POS Pro allows seamless integration of multi-channel sales operations into the website, enables unlimited staff account access, and provides professional retail reports. This helps enhance customers’ shopping experience and optimize your offline and online sales activities.
Advanced customer support
When upgrading, you can expect more in-depth customer support services, especially in terms of consultation and technical support by a team of experts. Through hotlines, emails, and live chat, you can access the 24/7 support team.
Additionally, to help clients better understand this platform, Shopify offers a free learning program called Shopify Plus Academy. There, you can access detailed tutorials on setting up stores, customizing store interfaces, and much more.
When to upgrade to the Shopify Plus plan?
You currently on one of Shopify’s standard pricing plans may consider upgrading to Shopify Plus under the following circumstances:
Monthly revenue exceeds $800,000 with over 100 transactions per minute. In such cases, a more robust system is needed to handle high traffic volumes without compromising user experience, and to effectively manage and optimize business performance.
Expanding sales to international markets requires flexibility in managing multilingual, multi-currency, and region-specific inventory.
Desire to harness the advantages of Headless Commerce architecture to enhance user experience and achieve deeper customization of user interface and technical infrastructure.
What to prepare before upgrading to Shopify Plus?
Before deciding to upgrade to Shopify Plus, there are four important steps that businesses need to take to ensure a smooth and effective upgrade process:
Define business goals
Firstly, you have to clarify your needs and wants. This includes evaluating the current and future growth of the business, as well as the necessary features to meet specific needs.
Prepare the data and Infrastructure
Next, you’ll need to prepare data and technical infrastructure for the transition process. This may involve backing up current data, checking the compatibility of current applications and features, as well as ensuring that the technical infrastructure is robust enough to satisfy your requirements.
Define features and tools in need
Finally, you’ll identify the specific features and services you desire from Plus. This may include considering features such as multi-store management, integration with ERP and CRM systems, multi-language and multi-currency support, as well as special features like deploying Headless Commerce and accessing POS Pro systems.
Set up a Shopify Plus store
Setting up a Plus store will differ from deploying previous standard pricing plans. Plus usage fees start from $2,300 per month, and this price isn’t fixed but customized based on each case’s specific needs. Therefore, you’ll need to contact the Shopify Plus team for advice. When collaborating with a Shopify Plus agency, the developer will work with the platform to provide a specific pricing quote.
The six-step process to upgrade to Shopify Plus
Below are six specific steps for the entire process of upgrading your ecommerce website system from a lower version to Shopify Plus:
Step 1: Partner with a professional Shopify Plus agency
The first and most important step is collaborating with experienced teams specialising in Shopify Plus to optimize the upgrade process and post-operation, especially concerning costs.
To select a suitable Shopify Plus development partner, you should consider previous Shopify Plus projects they have completed, how they identify and solve problems in each project, and feedback from previous clients regarding those projects.
Step 2: Evaluate and plan
The next step is equally important as it determines the effectiveness of the conversion and future operations. You and your development partners need to clarify business goals, identify necessary features and data to be transferred, and develop a specific deployment schedule based on these goals.
You’ll also need to ensure data backup and updates are safely conducted to avoid data loss during the conversion process.
Step 3: Execute deployment
After assessment and planning, proceed with upgrading to Shopify Plus. The development partner will set up and configure new features, migrate data from the old platform to the new one, and test compatibility to ensure the website operates smoothly.
Step 4: Test and adjust
After deployment, test and adjust the Shopify Plus website to ensure all features and functions work correctly. The development partner’s QA/QC team will collaborate with you to check the quality of the website experience as actual end-users and correct any issues that arise.
Step 5: Golive
Once testing is complete, the new ecommerce website will be launched into the market, and promotional campaigns will be deployed to attract initial traffic and orders.
Step 6: Train staff
Finally, employees should be trained to use and manage the new website on the Shopify Plus platform. You’ll provide detailed instructions on new features and how to use them to optimize the performance. Additionally, since Plus has unlimited staff accounts, personnel allocation should be reasonable and planned accordingly.
The Final Words
While upgrading to Shopify Plus can be complex, it significantly benefits business growth. From high flexibility and customization to scalability and deep customer service, Shopify Plus is the perfect choice for expansion.
Various insights and a systematic 6-step deployment process make the upgrade process more manageable. However, to increase efficiency and maintain the stability of the new website, businesses need a professional development partner to accompany them.
Contact SECOMM or call us at (+84)28 7108 9908 to plan your deployment today!
IT outsourcing in Australia is emerging as one of the most rapidly growing and attractive fields in the information technology market. As technology projects become increasingly complex and diverse, Australian businesses are increasingly serious about finding highly skilled outsourcing partners to address technical challenges and product development.
In this article, let’s explore the top 10 IT outsourcing firms in Australia, what makes them stand out in this field, and the key criteria for selecting a potential partner.
The growth of the Australian IT outsourcing industry
In recent years, the Australian IT outsourcing sector has undergone remarkable development, reflecting the boom of the information technology field in the country’s economy.
According to Statista, the projected market revenue for IT outsourcing in Australia in 2024 is expected to reach $14.49 billion, with a CAGR of 10.99% from 2024 to 2028. This indicates substantial prospects and expansion potential.
One crucial factor driving this growth is the emphasis on quality and efficiency. Australian IT outsourcing firms have heavily invested in workforce development and infrastructure to ensure they can deliver high-performance services and meet their clients’ increasingly complex technical requirements.
Furthermore, technological innovation has significantly contributed to this impressive growth. Adopting new technologies such as artificial intelligence, machine learning, and blockchain has opened up numerous opportunities for IT outsourcing firms to provide breakthrough and effective solutions for their clients.
4 Criteria to choose the right Australian IT outsourcing firms
When deciding on a partner to use IT outsourcing services in Australia, you must consider various criteria to ensure the partner can provide services that meet their needs. Below are four key criteria for choosing the right Australian IT service provider.
Professional and expertise
You need to ensure that the Australian IT company has experience and expertise in the field they are interested in. For example, shopping applications can be developed on the iOS operating system using the Kotlin language. The experience and deep knowledge of the IT outsourcing firms in a specific technology and industry will determine whether they are a potential partner.
Service quality
This is the next important factor to consider. You need to check whether the IT outsourcing firm has high-quality standards and whether they have good experience in providing solutions and services to similar clients. Reviewing portfolios and engaging in direct consultations will help businesses evaluate more easily.
Client testimonials and feedback
Social Proof is quite useful in this case. Before making a final decision, you can check reviews, feedback, and gather opinions from customers.
Pricing and efficient
Finally, you need to consider the issue of pricing that the IT outsourcing firm offers, as well as the overall project costs for collaboration. Ensure that the price they offer is suitable for the business budget and that they can provide optimal solutions to meet the project’s requirements.
Top 10 IT outsourcing firms in Australia
The companies listed below are all top names in the IT outsourcing field, with extensive experience and knowledge. They provide the highest-quality services and solutions to meet customers’ diverse needs in complex business environments.
SECOMM
Over the past ten years, SECOMM has become a leading provider of eCommerce solutions in Vietnam for its clients’ general and specific information technology projects. SECOMM is committed to providing clients with a team of skilled professionals capable of quickly adapting to the technological advancements of the era.
Seasia Infotech
Seasia Infotech is a leading software development company in Australia. It provides custom software solutions and mobile application development. The company also offers IT outsourcing services, including developing a dedicated IT team for a specific project.
OpenXcell
OpenXcell is one of the leading companies in the field of mobile application and software development in Australia. Its personnel and IT team are professional and outstanding. OpenXcell also ensures experience, skills, and knowledge to meet the specific requirements of the project.
Offshore Business Processing
Offshore Business Processing specialises in IT outsourcing services, including data processing, digitalization, and human resource management. Over the years in the market, the company has become a reliable partner of many leading businesses in Australia
KMS Solutions
KMS Solutions is a well-known name in the Australian IT outsourcing industry. This company offers various information technology services, from software development to IT infrastructure management.
Ontik Technology
Ontik Technology is a pioneering company providing information technology solutions and custom software for Australian businesses. As IT outsourcing is becoming increasingly popular in Australia and Asian countries, Ontik Technology expands its services with a high-quality team of professionals.
AIS Technolabs
In addition to providing professional IT outsourcing teams, AIS Technolabs also offers Australian businesses custom software solutions, mobile applications, and web development services.
pwrteams
pwrteams possesses a highly skilled IT team in various aspects such as app development, software, website building, SaaS application deployment, QA, and Testing. With reasonable pricing, pwrteams has assisted Australian businesses with over 200 professional IT teams for many years.
Intogreat Solutions
Intogreat Solutions is a renowned provider of IT consulting services and software outsourcing in Australia. Additionally, you can seek professional IT outsourcing solutions at Intogreat Solutions.
All IT Services
Similar to its brand name, this company provides outsourcing services for all IT-related services. All IT Services has offered reasonable and customized pricing based on the project scale and specific needs of businesses.
The Final Words
In an increasingly competitive and evolving information technology market like Australia, choosing the right IT outsourcing partner is key to achieving success and sustainable development for businesses. The above list has provided a diverse set of reputable and reliable partners, from software development companies to security services and IT infrastructure management providers.
Need advice or help building a professional IT team? Contact SECOM or call (+84)28 7108 9908 now!
In recent years, the emergence of many Magento agencies has helped the Australian eCommerce market grow. These developers are experienced and trustworthy, not only Magento experts but also reliable companions, ensuring their clients succeed online.
In this article, let’s explore the top 10 Magento agencies in Australia, helping you find the right partner for your project.
Magento (now owned by Adobe Commerce) is an open-source system for building customized eCommerce websites. It is highly flexible and offers a range of powerful features to make website building and management more efficient.
From creating attractive and user-friendly interfaces to managing products, orders, and customers, Magento provides a comprehensive infrastructure to optimize the online shopping experience.
Why partner with Magento agencies?
Partnering with Magento agencies can be beneficial in implementing your eCommerce project. Here are four essential reasons to consider working with a partner specialized in the Magento platform.
Professional Expertise
Magento agencies typically have teams of experts who deeply understand this platform. Most of these companies will participate in the Adobe Commerce Partners program, where the platform supports them regarding technical support, learning resources, commission earnings, and branding.
Furthermore, these agencies must demonstrate that they meet the standards to become official Magento partners. Therefore, partnering with them will help you launch your eCommerce websites quickly and optimize business performance by leveraging features and integrations.
Optimized performance
Optimizing the performance of Magento websites is crucial to ensuring customers’ best shopping experience and increasing conversion rates. Professional Magento agencies can optimize the source code, improve page loading speed, and optimize checkout pages, helping businesses effectively attract and retain customers.
Optimized time and costs
Partnering with a Magento development company can help save time and costs compared to building and managing an eCommerce website independently. This is especially true if you have limited time and must go live with your eCommerce website as soon as possible.
Working with such developers becomes even more worth considering. These agencies already have the tools, processes, and experience to deploy projects efficiently and quickly.
Integration and scalability
Magento’s open-source nature allows developers to help you integrate third-party applications and extend website functionality based on specific needs. Additionally, they can provide custom solutions and development extensions, ensuring your eCommerce operations continually evolve and meet market demands.
5 Criteria for choosing the right Magento agency
When collaborating with a Magento agency, choosing the right partner is crucial to ensure the success of the eCommerce project. Below are five core criteria to help you choose the right partner.
Magento Expertise
Any Magento agency must deploy eCommerce projects based on Magento, an open-source platform with superior customization and scalability. You must ensure the chosen developer has the knowledge and skills to deploy the Magento platform. They must also have a team of capable experts to build, customize, and optimize eCommerce websites based on specific requirements.
Insight into the Australian eCommerce market
It isn’t easy to effectively leverage Magento’s customization and scalability to build an eCommerce website with shopping experiences tailored to Australians’ needs.
This requires technical skills, expertise in the Magento platform, and a deep understanding of the Australian eCommerce market. Therefore, the agency needs to understand the target audience, shopping behaviours, legal regulations, and other factors related to the unique business culture in this country.
Magento project portfolio
Evaluating the projects previously implemented by Magento agencies is an effective way to measure their capabilities and experience. By examining past projects, you can assess their ability to solve specific challenges and whether the solutions proposed for each case are flexible and up-to-date with market development trends.
Client testimonials and feedback
Evaluating and considering feedback from previous clients will benefit you in the decision-making process. You can search and verify reviews from various sources and clients to ensure objectivity and transparency. This is necessary to ensure that Magento agencies have the skills and experience required to complete the eCommerce project as requested.
Post-Deployment Support and Maintenance
After completing and launching the Magento website, technical issues must be addressed and supported. You must choose Magento agencies committed to providing quick support and continuous maintenance after the project. This ensures that the website remains stable, any technical errors are promptly addressed, and the latest platform version is kept secure and up-to-date.
Top 10 Magento agencies in Australia
Below is a list of the top 10 Magento agencies in Australia, recognized for their experience and expertise in developing eCommerce websites on the Magento platform.
SECOMM
SECOMM is one of the leading Magento development partners in Australia. With over 10 years of experience, SECOMM boasts a highly experienced team with a deep understanding of the Australian eCommerce market.
The SECOMM team has successfully collaborated on and implemented a series of Magento projects with significant clients in Kangaroo, such as Laybyland, Trentham Estate, The Rod Shop, and Seconds Deals.
Leveraging Magento’s strengths, SECOMM helps its clients customize and expand various functionalities according to their specific needs and integrate with third-party tools and applications to optimize operations and deliver a unique customer experience.
WEBDESK SOLUTION
This company is renowned for its diverse eCommerce services, including solutions for building online stores on the Magento platform. WEBDESK SOLUTION is committed to providing professional technical support services during and after deployment.
Wiser Brand
Wiser Brand specializes in building and developing eCommerce websites targeting enterprises in Australia and New Zealand. The company holds prestigious certifications related to Magento and boasts a large team of experts with extensive experience.
Aron Web Solutions
Aron Web Solutions develops and expands rapidly into significant markets such as the UK, US, and India. Aron offers a variety of eCommerce solutions related to Magento, including Magento website design and development for mobile shopping applications.
Webential
Over the years, Webential has officially become one of the leading Magento agencies in Australia. In addition to Magento, Webential offers various flexible solutions, ensuring that all projects are implemented efficiently and professionally.
Magneto IT Solutions
Magneto IT Solutions is a Magento agency with diverse experience across industries. They provide custom and professional solutions to meet the specific requirements.
Acidgreen
In Australia, Acid Green is a leading eCommerce website developer in Magento and Shopify Plus. The team’s experience and expertise in open-source and SaaS platforms are sufficient to help the company maintain its position in the market.
Intuji
Intuji provides eCommerce solutions for retail and B2B brands in Australia. Intuji’s strength lies in Magento and in leveraging various platforms and technologies to build custom eCommerce websites tailored to each business model.
Enterprise Monkey
This company provides services for eCommerce businesses in Australia, ranging from building online stores to mobile shopping applications. With its extensive experience, Enterprise Monkey can help develop customized shopping experiences using AR/VR and AI technologies.
Aussie Website
Aussie Website has established its position as a reputable Magento agency in Melbourne and Australia in general. They are committed to providing flexible and innovative solutions to help you optimize your eCommerce operations.
The Final Words
The emergence of numerous Magento developers in Australia has opened up opportunities for businesses to build and develop eCommerce brand websites. By selecting partners based on certain evaluation criteria, you can ensure that projects are implemented more smoothly, professionally, and effectively.
Need more advice to make a decision? Contact SECOMM or call (+84)28 7108 9908 for a free consultation!
IT outsourcing in Australia is emerging as one of the most rapidly growing and attractive fields in the information technology market. As technology projects become increasingly complex and diverse, Australian businesses are increasingly serious about finding highly skilled outsourcing partners to address technical challenges and product development.
In this article, let’s explore the top 10 IT outsourcing firms in Australia, what makes them stand out in this field, and the key criteria for selecting a potential partner.
The growth of the Australian IT outsourcing industry
In recent years, the Australian IT outsourcing sector has undergone remarkable development, reflecting the boom of the information technology field in the country’s economy.
According to Statista, the projected market revenue for IT outsourcing in Australia in 2024 is expected to reach $14.49 billion, with a CAGR of 10.99% from 2024 to 2028. This indicates substantial prospects and expansion potential.
One crucial factor driving this growth is the emphasis on quality and efficiency. Australian IT outsourcing firms have heavily invested in workforce development and infrastructure to ensure they can deliver high-performance services and meet their clients’ increasingly complex technical requirements.
Furthermore, technological innovation has significantly contributed to this impressive growth. Adopting new technologies such as artificial intelligence, machine learning, and blockchain has opened up numerous opportunities for IT outsourcing firms to provide breakthrough and effective solutions for their clients.
4 Criteria to choose the right Australian IT outsourcing firms
When deciding on a partner to use IT outsourcing services in Australia, you must consider various criteria to ensure the partner can provide services that meet their needs. Below are four key criteria for choosing the right Australian IT service provider.
Professional and expertise
You need to ensure that the Australian IT company has experience and expertise in the field they are interested in. For example, shopping applications can be developed on the iOS operating system using the Kotlin language. The experience and deep knowledge of the IT outsourcing firms in a specific technology and industry will determine whether they are a potential partner.
Service quality
This is the next important factor to consider. You need to check whether the IT outsourcing firm has high-quality standards and whether they have good experience in providing solutions and services to similar clients. Reviewing portfolios and engaging in direct consultations will help businesses evaluate more easily.
Client testimonials and feedback
Social Proof is quite useful in this case. Before making a final decision, you can check reviews, feedback, and gather opinions from customers.
Pricing and efficient
Finally, you need to consider the issue of pricing that the IT outsourcing firm offers, as well as the overall project costs for collaboration. Ensure that the price they offer is suitable for the business budget and that they can provide optimal solutions to meet the project’s requirements.
Top 10 IT outsourcing firms in Australia
The companies listed below are all top names in the IT outsourcing field, with extensive experience and knowledge. They provide the highest-quality services and solutions to meet customers’ diverse needs in complex business environments.
SECOMM
Over the past ten years, SECOMM has become a leading provider of eCommerce solutions in Vietnam for its clients’ general and specific information technology projects. SECOMM is committed to providing clients with a team of skilled professionals capable of quickly adapting to the technological advancements of the era.
Seasia Infotech
Seasia Infotech is a leading software development company in Australia. It provides custom software solutions and mobile application development. The company also offers IT outsourcing services, including developing a dedicated IT team for a specific project.
OpenXcell
OpenXcell is one of the leading companies in the field of mobile application and software development in Australia. Its personnel and IT team are professional and outstanding. OpenXcell also ensures experience, skills, and knowledge to meet the specific requirements of the project.
Offshore Business Processing
Offshore Business Processing specialises in IT outsourcing services, including data processing, digitalization, and human resource management. Over the years in the market, the company has become a reliable partner of many leading businesses in Australia
KMS Solutions
KMS Solutions is a well-known name in the Australian IT outsourcing industry. This company offers various information technology services, from software development to IT infrastructure management.
Ontik Technology
Ontik Technology is a pioneering company providing information technology solutions and custom software for Australian businesses. As IT outsourcing is becoming increasingly popular in Australia and Asian countries, Ontik Technology expands its services with a high-quality team of professionals.
AIS Technolabs
In addition to providing professional IT outsourcing teams, AIS Technolabs also offers Australian businesses custom software solutions, mobile applications, and web development services.
pwrteams
pwrteams possesses a highly skilled IT team in various aspects such as app development, software, website building, SaaS application deployment, QA, and Testing. With reasonable pricing, pwrteams has assisted Australian businesses with over 200 professional IT teams for many years.
Intogreat Solutions
Intogreat Solutions is a renowned provider of IT consulting services and software outsourcing in Australia. Additionally, you can seek professional IT outsourcing solutions at Intogreat Solutions.
All IT Services
Similar to its brand name, this company provides outsourcing services for all IT-related services. All IT Services has offered reasonable and customized pricing based on the project scale and specific needs of businesses.
The Final Words
In an increasingly competitive and evolving information technology market like Australia, choosing the right IT outsourcing partner is key to achieving success and sustainable development for businesses. The above list has provided a diverse set of reputable and reliable partners, from software development companies to security services and IT infrastructure management providers.
Need advice or help building a professional IT team? Contact SECOM or call (+84)28 7108 9908 now!
In recent years, the emergence of many Magento agencies has helped the Australian eCommerce market grow. These developers are experienced and trustworthy, not only Magento experts but also reliable companions, ensuring their clients succeed online.
In this article, let’s explore the top 10 Magento agencies in Australia, helping you find the right partner for your project.
Magento (now owned by Adobe Commerce) is an open-source system for building customized eCommerce websites. It is highly flexible and offers a range of powerful features to make website building and management more efficient.
From creating attractive and user-friendly interfaces to managing products, orders, and customers, Magento provides a comprehensive infrastructure to optimize the online shopping experience.
Why partner with Magento agencies?
Partnering with Magento agencies can be beneficial in implementing your eCommerce project. Here are four essential reasons to consider working with a partner specialized in the Magento platform.
Professional Expertise
Magento agencies typically have teams of experts who deeply understand this platform. Most of these companies will participate in the Adobe Commerce Partners program, where the platform supports them regarding technical support, learning resources, commission earnings, and branding.
Furthermore, these agencies must demonstrate that they meet the standards to become official Magento partners. Therefore, partnering with them will help you launch your eCommerce websites quickly and optimize business performance by leveraging features and integrations.
Optimized performance
Optimizing the performance of Magento websites is crucial to ensuring customers’ best shopping experience and increasing conversion rates. Professional Magento agencies can optimize the source code, improve page loading speed, and optimize checkout pages, helping businesses effectively attract and retain customers.
Optimized time and costs
Partnering with a Magento development company can help save time and costs compared to building and managing an eCommerce website independently. This is especially true if you have limited time and must go live with your eCommerce website as soon as possible.
Working with such developers becomes even more worth considering. These agencies already have the tools, processes, and experience to deploy projects efficiently and quickly.
Integration and scalability
Magento’s open-source nature allows developers to help you integrate third-party applications and extend website functionality based on specific needs. Additionally, they can provide custom solutions and development extensions, ensuring your eCommerce operations continually evolve and meet market demands.
5 Criteria for choosing the right Magento agency
When collaborating with a Magento agency, choosing the right partner is crucial to ensure the success of the eCommerce project. Below are five core criteria to help you choose the right partner.
Magento Expertise
Any Magento agency must deploy eCommerce projects based on Magento, an open-source platform with superior customization and scalability. You must ensure the chosen developer has the knowledge and skills to deploy the Magento platform. They must also have a team of capable experts to build, customize, and optimize eCommerce websites based on specific requirements.
Insight into the Australian eCommerce market
It isn’t easy to effectively leverage Magento’s customization and scalability to build an eCommerce website with shopping experiences tailored to Australians’ needs.
This requires technical skills, expertise in the Magento platform, and a deep understanding of the Australian eCommerce market. Therefore, the agency needs to understand the target audience, shopping behaviours, legal regulations, and other factors related to the unique business culture in this country.
Magento project portfolio
Evaluating the projects previously implemented by Magento agencies is an effective way to measure their capabilities and experience. By examining past projects, you can assess their ability to solve specific challenges and whether the solutions proposed for each case are flexible and up-to-date with market development trends.
Client testimonials and feedback
Evaluating and considering feedback from previous clients will benefit you in the decision-making process. You can search and verify reviews from various sources and clients to ensure objectivity and transparency. This is necessary to ensure that Magento agencies have the skills and experience required to complete the eCommerce project as requested.
Post-Deployment Support and Maintenance
After completing and launching the Magento website, technical issues must be addressed and supported. You must choose Magento agencies committed to providing quick support and continuous maintenance after the project. This ensures that the website remains stable, any technical errors are promptly addressed, and the latest platform version is kept secure and up-to-date.
Top 10 Magento agencies in Australia
Below is a list of the top 10 Magento agencies in Australia, recognized for their experience and expertise in developing eCommerce websites on the Magento platform.
SECOMM
SECOMM is one of the leading Magento development partners in Australia. With over 10 years of experience, SECOMM boasts a highly experienced team with a deep understanding of the Australian eCommerce market.
The SECOMM team has successfully collaborated on and implemented a series of Magento projects with significant clients in Kangaroo, such as Laybyland, Trentham Estate, The Rod Shop, and Seconds Deals.
Leveraging Magento’s strengths, SECOMM helps its clients customize and expand various functionalities according to their specific needs and integrate with third-party tools and applications to optimize operations and deliver a unique customer experience.
WEBDESK SOLUTION
This company is renowned for its diverse eCommerce services, including solutions for building online stores on the Magento platform. WEBDESK SOLUTION is committed to providing professional technical support services during and after deployment.
Wiser Brand
Wiser Brand specializes in building and developing eCommerce websites targeting enterprises in Australia and New Zealand. The company holds prestigious certifications related to Magento and boasts a large team of experts with extensive experience.
Aron Web Solutions
Aron Web Solutions develops and expands rapidly into significant markets such as the UK, US, and India. Aron offers a variety of eCommerce solutions related to Magento, including Magento website design and development for mobile shopping applications.
Webential
Over the years, Webential has officially become one of the leading Magento agencies in Australia. In addition to Magento, Webential offers various flexible solutions, ensuring that all projects are implemented efficiently and professionally.
Magneto IT Solutions
Magneto IT Solutions is a Magento agency with diverse experience across industries. They provide custom and professional solutions to meet the specific requirements.
Acidgreen
In Australia, Acid Green is a leading eCommerce website developer in Magento and Shopify Plus. The team’s experience and expertise in open-source and SaaS platforms are sufficient to help the company maintain its position in the market.
Intuji
Intuji provides eCommerce solutions for retail and B2B brands in Australia. Intuji’s strength lies in Magento and in leveraging various platforms and technologies to build custom eCommerce websites tailored to each business model.
Enterprise Monkey
This company provides services for eCommerce businesses in Australia, ranging from building online stores to mobile shopping applications. With its extensive experience, Enterprise Monkey can help develop customized shopping experiences using AR/VR and AI technologies.
Aussie Website
Aussie Website has established its position as a reputable Magento agency in Melbourne and Australia in general. They are committed to providing flexible and innovative solutions to help you optimize your eCommerce operations.
The Final Words
The emergence of numerous Magento developers in Australia has opened up opportunities for businesses to build and develop eCommerce brand websites. By selecting partners based on certain evaluation criteria, you can ensure that projects are implemented more smoothly, professionally, and effectively.
Need more advice to make a decision? Contact SECOMM or call (+84)28 7108 9908 for a free consultation!
SECOMM is a trusted provider of full-service ecommerce solutions. Founded in 2014, we’ve been helping growing brands, and renowned companies get a steady foothold in the ecommerce space.
We enable our partners to overcome any challenges brought by the evolving digital age through expertise and innovation.
Today, we’re honored to announce that we’re among the top B2B companies on Clutch in Vietnam. The ratings and reviews platform’s 2022 research states that we’re one of the leading ecommerce development companies in Vietnam this year.
Clutch Acknowledges SECOMM as a Top 2022 Ecommerce Developer in Vietnam
For context, Clutch is a B2B ratings and reviews platform committed to helping small, mid-market, and enterprise businesses connect with capable service providers. Clutch serves as a valuable resource to businesses when it comes to market research. The platform guarantees unbiased information by interviewing clients of registered vendors directly.
Take a look at some of the5-star ratings we’ve recently acquired:
“The professionalism of the company is second to none! They are extremely responsive, and their communication is concise and informative.”
— Rick Thurlow, Senior Business Manager, Jasnor (Australia)
“I think the best thing about working with SECOMM is how quickly they can respond to a change you would like them to implement or to fix an error that you identify.
Even when it came to us changing things on this project that weren’t in the original scope, they would talk that change through with us to identify the best way of handling it, and then implement that change in a timely manner.”
— Stuart Duff, Founder & CEO, Laybyland Pty Ltd
We would like to thank our partners who took the time and effort to write their descriptive, helpful feedback about our work. Don’t forget to check out the full case studies on our Clutch profile.
For inquiries about our full-service ecommerce development, pleaseget in touch with us today!
The very first workshop of the TECH TALK 2020 has officially kicked off with the GENERAL UNDERSTANDING presentation of the Magento platform.
Ivy Phan (Project Manager at SECOMM) is the speaker of that general talk. Beginning with a brief introduction, Magento truly drew the whole team to a lively discussion. This Q&A time lasted throughout the host performance for over 3 hours of Saturday morning then became eventually interesting, with questions from both dev and non-dev members.
About TECH TALK 2020 – Magento Understanding
The first workshop of TECH TALK 2020, in other words, had a great sharing time making the team connect closely. Thus, Secommers not only have time together but also got new Magento knowledge. Thanks to the framework of Ms. Ivy, the team had the opportunity to share those foundation topics:
Magento platform in brief
Store hierarchy and configuration scope allow users to install multiple websites with multiple stores and store views.
Introduce basic configurations in practice with the content menu and email setting.
SECOMM is a trusted provider of full-service ecommerce solutions. Founded in 2014, we’ve been helping growing brands, and renowned companies get a steady foothold in the ecommerce space.
We enable our partners to overcome any challenges brought by the evolving digital age through expertise and innovation.
Today, we’re honored to announce that we’re among the top B2B companies on Clutch in Vietnam. The ratings and reviews platform’s 2022 research states that we’re one of the leading ecommerce development companies in Vietnam this year.
Clutch Acknowledges SECOMM as a Top 2022 Ecommerce Developer in Vietnam
For context, Clutch is a B2B ratings and reviews platform committed to helping small, mid-market, and enterprise businesses connect with capable service providers. Clutch serves as a valuable resource to businesses when it comes to market research. The platform guarantees unbiased information by interviewing clients of registered vendors directly.
Take a look at some of the5-star ratings we’ve recently acquired:
“The professionalism of the company is second to none! They are extremely responsive, and their communication is concise and informative.”
— Rick Thurlow, Senior Business Manager, Jasnor (Australia)
“I think the best thing about working with SECOMM is how quickly they can respond to a change you would like them to implement or to fix an error that you identify.
Even when it came to us changing things on this project that weren’t in the original scope, they would talk that change through with us to identify the best way of handling it, and then implement that change in a timely manner.”
— Stuart Duff, Founder & CEO, Laybyland Pty Ltd
We would like to thank our partners who took the time and effort to write their descriptive, helpful feedback about our work. Don’t forget to check out the full case studies on our Clutch profile.
For inquiries about our full-service ecommerce development, pleaseget in touch with us today!
The very first workshop of the TECH TALK 2020 has officially kicked off with the GENERAL UNDERSTANDING presentation of the Magento platform.
Ivy Phan (Project Manager at SECOMM) is the speaker of that general talk. Beginning with a brief introduction, Magento truly drew the whole team to a lively discussion. This Q&A time lasted throughout the host performance for over 3 hours of Saturday morning then became eventually interesting, with questions from both dev and non-dev members.
About TECH TALK 2020 – Magento Understanding
The first workshop of TECH TALK 2020, in other words, had a great sharing time making the team connect closely. Thus, Secommers not only have time together but also got new Magento knowledge. Thanks to the framework of Ms. Ivy, the team had the opportunity to share those foundation topics:
Magento platform in brief
Store hierarchy and configuration scope allow users to install multiple websites with multiple stores and store views.
Introduce basic configurations in practice with the content menu and email setting.